LiveSwitch SMS Integration

Yes - Mobile Message does integrate with LiveSwitch!

Video calls work great for sales and support, but most businesses still have to chase customers through email to schedule them, and the back-and-forth delays the conversation by days. LiveSwitch removes the downloads and lets customers join video calls instantly via a browser link, but Mobile Message can make sure they actually show up.

When a new conversation starts in LiveSwitch or a contact is created, send an SMS with a link so they can join the call without searching for an email. When a conversation is updated or a recording is ready, text the customer or your team with the details. The combination means fewer no-shows, faster scheduling, and conversations that happen today instead of next week.

Mobile Message ensures nobody misses their video call appointment by sending reminders straight to their phone. Your team stays aligned because they get instant notification when a new call is scheduled or when a recording is ready for review. The result is better customer attendance, less time chasing confirmations, and sales conversations that happen on your schedule instead of lost in email delays.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

LiveSwitch SMS Integration

What you can automate

Connect LiveSwitch and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new conversation is created in LiveSwitch LiveSwitch · New Conversation
Then Text the customer with the call link and time Mobile Message · Send SMS
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When Instant A new contact is created in LiveSwitch LiveSwitch · New Contact
Then Add them to Mobile Message for future campaigns Mobile Message · Create Contact
Use this Zap
When Instant A call recording is ready in LiveSwitch LiveSwitch · New Recording
Then Text the customer with a link to the recording Mobile Message · Send SMS
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1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything LiveSwitch supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 13
  • New Contact — Triggers when a new contact is created.
  • New Conversation — Triggers when a new conversation is created.
  • New Document — Triggers when a new document is created.
  • New Recording — Triggers when a new recording is created.
  • Update Contact — Triggers when a contact is updated.
  • Update Conversation — Triggers when a conversation is updated.
  • Update Document — Triggers when a document is updated.
  • Update Recording — Triggers when a recording is updated.
Show all 13 triggers
  • Find All Contacts — Find all contacts in the system.
  • Find All Tags — Retrieves a list of all tags.
  • Find Conversations — Finds Conversations in the system.
  • Find Guided Instructions — Retrieves guided instructions available for conversations.
  • Find Projects — Finds Projects in the system.
Actions 15
  • Create Contact — Creates a Contact in the system.
  • Create Conversation — Creates a Conversation in the system. For LiveConversation and RecordingRequest types, you must specify at least Phone number or Contact ID (or both).
  • Create Project — Creates a Project in the system.
  • Create Tag — Creates a new tag in the system.
  • Find Conversation by ID — Finds a conversation in the system using its unique ID.
  • Find Document by ID — Finds a document in the system using its unique ID.
  • Find Form by ID — Finds a form in the system using its unique ID.
  • Find Form Submission by ID — Finds a form submission in the system using its unique ID.
Show all 15 actions
  • Find Project by ID — Finds a project in the system using its unique ID.
  • Find Recording by ID — Finds a recording in the system using its unique ID.
  • Get Current User (Me) — Gets the current user information based on the access token.
  • Get Organization Settings — Gets the organization settings for the currently authenticated organization.
  • Update Contact — Updates an existing Contact in the system.
  • Update Project — Updates an existing Project in the system.
  • Update Tag — Updates an existing tag in the system.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

LiveSwitch + SMS: common questions

Can I send an SMS when a new video conversation is created in LiveSwitch?

Yes. Use the New Conversation trigger to send an SMS with the call link and time to the customer. This gets them on the call faster than email and reduces no-shows.

Can I notify customers when their call recording is ready?

Yes. When a recording is created, send an SMS with a link so the customer can review it right away. This keeps the conversation fresh and shows you're responsive.

How do I connect LiveSwitch to Mobile Message via Zapier?

You'll need accounts with LiveSwitch, Mobile Message, and Zapier. On Zapier, select LiveSwitch as your trigger app and choose an event like New Conversation or New Recording, then add Mobile Message as the action. The setup takes a few minutes and requires no code, and you're ready to send SMS based on call events.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!