JW Player SMS Integration

Yes — Mobile Message integrates with JW Player. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the JW Player integration

A video team can publish media in JW Player and still leave customers waiting for news that a file is ready. Media Available provides a useful point for notifying a customer, subscriber or internal producer as soon as a conversion finishes or media becomes available. Through Zapier, that event can trigger a Mobile Message SMS with the relevant media details.

Media Updated can also send a text when an existing item changes, such as when a revised asset is ready for review. A message might direct a customer to the viewing page or tell a producer that a media item needs checking. The SMS remains plain text, so the Zap should pass a suitable URL and concise context from JW Player.

This connection helps teams make publication updates visible without asking someone to watch the JW Player dashboard. It is configured in Zapier with the JW Player trigger and Mobile Message action you need. The apps do not form a native two-way integration, and the workflow only performs the single action you define after each selected media event.

Categories:

Video & Audio

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect JW Player and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant JW Player media becomes available JW Player · Media Available

Then Text the viewer with the media link Mobile Message · Send SMS

Use this Zap

When A JW Player media item changes JW Player · Media Updated

Then Notify the producer by SMS Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything JW Player supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

Media Available — Triggers when a conversion for a new media are completed or media becomes available.
Media Updated — Triggers when a media is updated.

Actions 2

Update Media — Updates a media.
Upload Media via URL — Upload media to JW Player

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

JW Player + SMS: common questions

Can JW Player text customers when media is ready?

Yes. Media Available can trigger Mobile Message Send SMS. Map the customer’s phone number and include the available media URL or title in the plain text message, provided those values are present in the JW Player event.

Can I send an SMS after a JW Player media update?

Yes. Media Updated can start a Zap that sends a notification through Mobile Message. This is suitable for telling a producer or viewer that an existing item has changed and is ready to review.

What is needed to set up JW Player SMS alerts?

Use Zapier to connect your JW Player account and Mobile Message account. Choose Media Available or Media Updated, map the SMS fields, test the Zap and publish it. No code is required for this JW Player workflow.

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