iubenda SMS Integration

Yes - Mobile Message does integrate with iubenda!

Anyone responsible for keeping consent records straight, a compliance lead, a privacy officer, or a small business owner doing that job themselves on top of everything else, knows how easily a customer's yes or no can go unrecorded when it arrives somewhere other than a web form.

iubenda gives that consent trail a proper home, recording and managing GDPR consent and privacy preferences with a dashboard for reviewing them later on. Linking it to Mobile Message through Zapier means a reply to a text message doesn't have to fall outside that record just because it arrived by SMS rather than through a form. When a customer texts back to opt in, the create a new consent action can log it directly in iubenda, and a reply confirming a double opt in can trigger the verify a subject action instead, keeping the SMS channel inside the same compliance picture as everything else a business runs.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

iubenda SMS Integration

What you can automate

Connect iubenda and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts back to opt in Mobile Message · Inbound SMS Received
Then Log a new consent record in iubenda iubenda · Create a New Consent
Use this Zap
When A customer confirms consent by replying Mobile Message · Inbound SMS Received
Then Mark the subject as verified in iubenda iubenda · Verify a Subject
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything iubenda supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 4
  • Create a New Consent — This action will create a new consent in the iubenda Consent Solution. The new consent automatically creates a new subject, available in the relative section of the dashboard. Each consent action contains all the information necessary to uniquely identify that specific consent, the subject who performed it, the preferences expressed with that consent, the legal notices the user has accepted, the proof (e.g. the form the user was presented with). If you're trying to edit the preferences of an existing subject, use the "Update a subject" action instead.
  • Update a Subject — Use this action whenever you need to update a subject in the iubenda Consent Solution (e.g. change of the email address of the user). If you wish to update the preferences of a subject, you'll need to use the "Update preferences" action. Leave blank the fields you don't want to update.
  • Update Preferences of a Subject — Update the preferences of a given subject in iubenda Consent Solution. Any change in preferences requires a new consent, therefore this action will create a new consent for the existing subject.
  • Verify a Subject — Use this action to update a subject when verified in iubenda Consent Solution, for instance via the double opt-in method. This action requires the subject has already been created.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

iubenda + SMS: common questions

Can a text reply update someone's consent record in iubenda?

Yes. Linking Mobile Message to iubenda through Zapier lets the inbound SMS received trigger run the create a new consent action, so a customer replying to opt in by text gets logged as a proper consent record rather than an unrecorded yes.

Does iubenda support verifying consent given by SMS reply?

It can. When a customer replies to confirm a double opt in, that inbound SMS received trigger can run the verify a subject action in iubenda, marking the subject as verified without anyone updating the dashboard by hand.

What's needed to connect iubenda to Mobile Message for consent tracking?

You need an iubenda account, a Mobile Message account and a Zapier account linking the two. There's no coding involved, just choosing which iubenda action runs off the inbound SMS received trigger and mapping the subject's details across.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!