Heyy SMS Integration

Yes - Mobile Message does integrate with Heyy!

Support tickets pile up in Heyy while customers wait to hear whether anyone has even seen their message, and chasing every one down by phone burns through the morning. A new ticket created in Heyy can prompt a text through Mobile Message confirming it landed, so nobody is left wondering if the message vanished into a queue.

The same relief applies further along. A new contact created in Heyy can be created again in Mobile Message so a text conversation is ready to start, and a chat being closed can prompt a follow up text without a team member remembering to send it. Reply to one of those texts and that inbound message can create a new contact in Heyy, so a conversation begun by SMS lands in the same place as everything else, connected through Zapier without any code and without a team member copying details between two inboxes.
Categories:

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Heyy SMS Integration

What you can automate

Connect Heyy and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new support ticket is created in Heyy Heyy · New Ticket Created
Then Text the customer confirming you got it Mobile Message · Send SMS
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When Instant A new contact is added in Heyy Heyy · New Contact Created
Then Create the matching contact in Mobile Message Mobile Message · Create Contact
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When Instant A chat conversation is closed Heyy · New Chat Closed
Then Text the customer a quick follow up Mobile Message · Send SMS
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When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create a new contact in Heyy Heyy · Create Contact
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1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Heyy supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 8
  • New Chat Closed — Triggers when a Chat is closed in Heyy.
  • New Chat Opened — Triggers when a Chat is opened in Heyy.
  • New Chat Snoozed — Triggers when a Chat is snoozed in Heyy.
  • New Contact Created — Triggers when a Contact is created in Heyy.
  • New Contact Updated — Triggers when a Contact is updated in Heyy.
  • New Incoming WhatsApp Message — Triggers when you get a new Incoming WhatsApp Message in Heyy.
  • New Ticket Created — Triggers when a Ticket is created in Heyy.
  • New Ticket Updated — Triggers when a Ticket is updated in Heyy.
Actions 16
  • Add Broadcast Recipients — Adds Recipients to a broadcast
  • Add Contact Attribute — Adds an Attribute to a Contact
  • Create Attribute — Creates an Attribute
  • Create Broadcast — Create a new Broadcast
  • Create Contact — Creates a Contact under the business
  • Remove Attribute — Removes an Attribute
  • Remove Broadcast — Remove a specific Broadcast
  • Remove Broadcast Recipients — Removes Recipients from a broadcast
Show all 16 actions
  • Remove Contact — Removes a Contact under the business
  • Remove Contact Attribute — Removes an Attribute from a Contact
  • Send SMS Message — Sends sms message to a contact
  • Send Whatsapp Message — Sends whatsapp message to a contact
  • Send Whatsapp Template Message — Sends Whatsapp Template Message to a Contact
  • Trigger Workflow — Triggers a Workflow under your business
  • Update Broadcast — Update a specific Broadcast
  • Update Contact — Updates a Contact under the business

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Heyy + SMS: common questions

Can Heyy text customers automatically when a new ticket comes in?

Yes. New Ticket Created can trigger the Send SMS action, so a customer gets a text confirming their ticket landed instead of waiting to hear back.

Can a text reply to Mobile Message create a new contact in Heyy?

Yes. Inbound SMS Received can trigger the Create Contact action, so a customer texting in for the first time ends up as a contact in Heyy without anyone adding them manually.

How do I connect Heyy and Mobile Message without writing code?

You join both accounts inside Zapier, choose a Heyy trigger like New Ticket Created or a Mobile Message trigger like Inbound SMS Received, then pick the matching action. No coding is involved on either side.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!