hellonext SMS Integration

Yes - Mobile Message does integrate with hellonext!

Your product team collects feedback in hellonext, but you cannot respond to every idea or comment the moment it lands. By the time your product lead sees the notification, the conversation has gone cold and the momentum is lost. Pairing hellonext with Mobile Message via Zapier means key feedback events trigger an instant SMS to whoever needs to jump in and respond.

When a high-priority feature request comes in, your product lead gets a text. When a post's status changes, the team that cares about it knows within seconds. You can even feed customer SMS replies back into hellonext as new feedback posts, creating a bridge between your SMS conversations and your product board.

The result is faster product decisions and happier users who see their input taken seriously. Your team feels closer to your customers. Feedback loops tighten, and you ship features that people actually want because you are responding to them in real time, not days later when the moment has passed.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

hellonext SMS Integration

What you can automate

Connect hellonext and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new feature request is posted hellonext · New Post
Then Text your product lead to review the idea Mobile Message · Send SMS
Use this Zap
When Instant A new comment is added to a post hellonext · New Comment
Then Notify the post author that someone has replied Mobile Message · Send SMS
Use this Zap
When A customer texts in with feedback Mobile Message · Inbound SMS Received
Then Automatically log it as a post in hellonext hellonext · Create a New Post
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything hellonext supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 11
  • New Comment — New Comment in the Organization Post
  • New Form Response — Triggers when new form response submitted to the selected form
  • New Post — Trigger when a new post is created
  • New Post in Private Board — Triggers when a new post is created in a private board
  • New Post in Public Board — Triggers when a new post is created in any of the public buckets
  • New Vote in Post — Triggers when a new vote is made to a post in organization
  • Post Approved — Triggers when a post is approved
  • Post Status Change — Triggers when a post in the organization changes
Show all 11 triggers
  • Post Status Change in Private Board — Triggers when a post's status is changed in a private board
  • Post Status Change in Public Board — Triggers when the status of a post in public bucket changed
  • Get Forms — Get the list of all the forms in the organization
Actions 1
  • Create a New Post — Create a new post in hellonext

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

hellonext + SMS: common questions

Can I send SMS alerts only for certain types of feature requests or comments?

Yes. In Zapier, filter by keywords in the request (e.g. "bug fix" or "urgent"), by which board the post is on, or by the commenter's role. Only posts that match your criteria will trigger the alert.

What happens if I create a post from an inbound SMS, will it clutter my feedback board?

You control the filtering. You might set up a dedicated private board for SMS feedback, or filter by sender so that only VIP customers' texts become posts. Zapier lets you shape the automation to fit your process.

How do I connect hellonext to Mobile Message through Zapier?

Sign into Zapier and choose hellonext as your trigger app. Connect your hellonext account, pick the event (New Post, New Comment, or others), then add Mobile Message as the action. Write your alert message and save the Zap.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!