Reception teams, office managers and facilities operators often need to know who has arrived without watching a visitor screen all day. Greetly's New Check In trigger can send an SMS through Mobile Message as soon as a visitor checks in, giving a host a prompt alert and helping the welcome process feel organised.

New User can also send a message when a user is added to Greetly. If a visitor texts your Mobile Message number, you can use Inbound SMS Received to create a visitor log record in Greetly. These workflows are configured in Zapier, where you select the fields, phone number and message text. The connection requires both accounts and does not create a native two-way integration. Each Zap has one trigger and one action, so you can keep visitor alerts separate from record creation.

For a busy workplace, the benefit is a visible action at the right time. A host can receive the visitor's name and location, while the Greetly visitor log remains the place to review check-in information. Keep messages limited to practical details and follow your privacy processes when sending visitor information by SMS.