Fuzey SMS Integration

Yes — Mobile Message integrates with Fuzey. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Fuzey integration

Your support team manually categorises customers with tags in Fuzey, then has to remember to follow up with each segment. Marketing needs to send campaigns to tagged audiences, but that requires exporting data and using separate tools. These manual steps waste time and cause follow-ups to slip through the cracks. Customers wait longer for responses, and your team spends more time on admin than serving customers. Connect Fuzey to Mobile Message via Zapier and tags automatically trigger SMS messages.

When a customer is tagged or updated in Fuzey, an SMS goes out instantly to that segment. Your team spends less time moving data between systems and more time focusing on customers who need attention. Follow-ups happen on time, campaigns reach their audiences, and nothing gets missed because of a forgotten manual step. Your customer service improves because everyone stays in the loop.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Fuzey and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A customer is tagged in Fuzey Fuzey · Tag Added to Customer
Then Send an SMS to that customer segment Mobile Message · Send SMS
Use this Zap
When Instant A customer record is updated Fuzey · Customer Updated
Then Notify them of the relevant change or next step Mobile Message · Send SMS
Use this Zap
When A customer replies to your SMS Mobile Message · Inbound SMS Received
Then Log the message in Fuzey for the team Fuzey · Receive SMS Message
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Fuzey supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • Customer Updated — Triggers when a customer is updated
  • Tag Added to Customer — Triggers when tag is added to the customer.
Actions 6
  • Leads Creation — Creates leads generated by any tool (or Zapier trigger) on Fuzey Platform
  • Receive Email Message — Creates an email message with the merchant as the recipient and the customer as the sender on Fuzey's platform.
  • Receive SMS Message — Creates a SMS message with the merchant as the recipient and the customer as the sender on Fuzey's platform.
  • Send Email Message — Send an Email message via Fuzey Platform
  • Send SMS Message — Send an SMS message via Fuzey Platform
  • Send Whatsapp Message — Sends a Whatsapp message via Fuzey Platform - please be careful with the 24 hours response time window policy and use templates to trigger messages our out of this period.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Fuzey + SMS: common questions

Can I send an SMS when I tag a customer?

Yes. When you tag customers in Fuzey, Mobile Message can automatically send an SMS to that segment. Use this for follow-ups, special offers, or service updates to specific groups.

What happens when customer information changes?

When a customer record is updated in Fuzey, you can trigger an SMS to the customer. Notify them of a status change, ask for missing information, or send them relevant next steps.

What if they text back?

Inbound SMS replies from Mobile Message can create records in Fuzey, so your team sees customer responses immediately. Logs are kept automatically, and your whole conversation history stays organised.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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