formless SMS Integration

Yes - Mobile Message does integrate with formless!

The Formless integration leverages Typeform's AI to create engaging conversations for data collection, which can be effectively paired with Mobile Message to enhance customer interaction. By using SMS to reach Australian customers directly, businesses can gather valuable insights in a format that feels personal and approachable. This can lead to higher response rates and more meaningful engagement.

Utilising this integration, businesses can automate follow-up messages or surveys through Mobile Message after an initial conversation on a Typeform-generated form. Rather than relying solely on email, sending a quick SMS can prompt participants to engage with the form's content immediately, ensuring that the data collected is timely and relevant.

For example, a local restaurant could use this setup to collect customer feedback about a new menu item via an engaging Typeform conversation, followed by an SMS link for detailed responses. This approach not only streamlines the feedback process but also demonstrates to customers that their opinions are valued, ultimately fostering loyalty and enhancing the overall customer experience.