A customer pays for a digital product and the next step may involve welcoming them, confirming access, or alerting a member support team. DigitalMentors provides events for new product payments, purchases, subscriptions, prospects, members, and tags. Those events can start Mobile Message notifications or contact actions at the moment they matter.

This connection runs through Zapier. DigitalMentors can trigger on New Payment for Product, New Subscription, New Prospect, New Purchase, New Member, and New Tag Added to Prospect. Its actions include creating members, prospects, tags, payments, and membership access. Mobile Message can send SMS, create contacts, update contacts, or add contacts to lists. A new subscription can therefore send a welcome text, while a new prospect can create a contact.

DigitalMentors remains the place for digital products, memberships, and payment activity. Mobile Message delivers a concise customer or internal message based on a selected event. Include the product or plan name and the useful next step, without putting sensitive payment details in the text. Check consent before sending marketing messages and keep service messages relevant.