Deep Talk SMS Integration

Yes — Mobile Message integrates with Deep Talk. Send and receive SMS from the tools you already use.

Start a Free Trial Connect Now with Zapier

✓ 50 FREE SMS credits included when you sign up

About the Deep Talk integration

Reading through every customer reply by hand to work out who is frustrated, what keeps coming up, or which message actually landed is slow and it is easy to miss the pattern hiding in plain text. Businesses that message customers by SMS collect exactly this kind of unstructured feedback, and most of it never gets properly looked at.

Deep Talk exists to close that gap, and connected to Mobile Message through Zapier it can pick up the replies automatically. When a customer texts back, that reply can be added straight into a Deep Talk analysis, or evaluated with Deeper to pull out sentiment, topics or intent without anyone copying text between systems. A stream of one line replies turns into something a manager can actually read as a trend.

This suits support teams drowning in short text replies, retention teams trying to catch dissatisfaction early, or anyone running SMS campaigns who wants to know what customers are really saying rather than guessing from open and click rates. The analysis happens as the messages come in, so nothing sits in an inbox waiting to be read properly.

Categories:

Analytics

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Deep Talk and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer sends a reply by text Mobile Message · Inbound SMS Received

Then Add that reply to a Deep Talk analysis Deep Talk · Add Text Document to Analysis

Use this Zap

When A customer texts back with feedback Mobile Message · Inbound SMS Received

Then Evaluate the reply with Deep Talk's Deeper Deep Talk · Evaluate Text Document With Deeper

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Deep Talk supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 2

Add Text Document to Analysis — Send a text document to Deep Talk and add it to one of your analyses.
Evaluate Text Document With Deeper — Evaluate one text with the Deeper and receive the result in return for further processing.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Deep Talk + SMS: common questions

Can Deep Talk analyse SMS replies received through Mobile Message?

Yes. Once connected through Zapier, an inbound reply from Mobile Message can be sent to Deep Talk and added to an analysis, so the sentiment and topics inside customer texts get picked up automatically instead of being read one by one.

Does Deep Talk work with the Deeper evaluation tool for text messages?

It does. The same inbound reply that Mobile Message receives can instead be evaluated with Deeper, giving a result you can use straight away rather than only adding it to a wider analysis.

How do I set up Deep Talk to read Mobile Message replies?

You connect both accounts in Zapier, select Mobile Message's inbound SMS trigger, and choose whether replies go to a Deep Talk analysis or straight to Deeper. Nothing needs to be coded and the automation keeps running once it is switched on.

Similar Integrations

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now