Carbon Voice SMS Integration

Yes - Mobile Message does integrate with Carbon Voice!

Teams that run on Carbon Voice stay connected. Voice memos, action items, AI-generated insights and team conversations all live in one place, but turning those ideas into results requires follow-up and coordination. Action items pile up, messages get buried, and the next step isn't always clear to everyone who needs to know. Team members miss critical updates because they're not watching the app every moment.

When important things happen in Carbon Voice, send an SMS to make sure your team notices. When a new action item is created, send a text to the person responsible so they know what's expected and when. When a message is posted to a conversation, alert team members who should weigh in. When an AI prompt generates new insights, notify relevant stakeholders instantly. You can also send direct messages into Carbon Voice from incoming SMS, turning customer texts into team conversations that everyone can see and act on.
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Connect Now with Zapier SMS Pricing Start a Free Trial50 FREE SMS Credits

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Carbon Voice SMS Integration

What you can automate

Connect Carbon Voice and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new action item is created Carbon Voice · New Action Item Created
Then Text the owner so they know what needs to be done Mobile Message · Send SMS
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When Instant A message is posted to a conversation Carbon Voice · New Message Posted to Conversation
Then Alert team members who need to see it Mobile Message · Send SMS
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When Instant An action item status changes Carbon Voice · Action Item Status Changed
Then Notify stakeholders of progress Mobile Message · Send SMS
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When A customer texts your number Mobile Message · Inbound SMS Received
Then Post their message to a Carbon Voice conversation for your team Carbon Voice · Send Direct Message to User(s)
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1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Carbon Voice supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 10
  • Action Item Deleted — Triggers when an action item is deleted.
  • Action Item Status Changed — Triggers when an action item status changes.
  • Action Item Updated — Triggers when an action item is updated.
  • New Action Item Created — Triggers when an action item is created.
  • New AI Prompt Response Generated — Triggers when AI Prompt happened to a message(s).
  • New AI System Prompt Response Generated — Triggers when AI System Prompt happened to a message(s).
  • New Label Added to Message — Triggers when a label is added to a message.
  • New Message Posted to Conversation — Triggers when a message is posted into a conversation.
Show all 10 triggers
  • New Message Received — Triggers when a message is received in any conversation (Not includes your own messages).
  • New Voice Memo Created — Triggers when a voice memo is created.
Actions 10
  • Add Link Attachments to Message — Add one or more link attachments to a Message.
  • Add Users to Conversation — Add one or more users to a Conversation. Add by Emails, User IDs, or Phones.
  • Create Action Item — Create an Action Item.
  • Create AI Prompt Response — Creates a new Ai response for given prompt and message(s).
  • Create Message Share Link — Create a share link for a message.
  • Create Voice Memo — Create a Voice Memo from audio file, transcript or links.
  • Remove Label From Message — Removes a Label from specified Message.
  • Send Direct Message to User(s) — Send a Direct Message to specific User(s).
Show all 10 actions
  • Send Message to Conversation — Send a Message to specific Conversation.
  • Update Action Item — Update an Action Item.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Carbon Voice + SMS: common questions

Can I get an SMS alert when a new action item is created in Carbon Voice?

Yes. The person responsible for the task receives a text instantly. They know what they need to do and when, without having to log in to check.

Can I be notified when important messages or updates are posted to a conversation?

Yes. Alert specific team members by SMS when a message is posted to a conversation they care about. Key updates never get missed again.

How do I set Carbon Voice up with Mobile Message?

Both accounts link through Zapier at no cost and with no code. Choose which events trigger messages and who should receive them, then save.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now50 FREE SMS Credits