AIRe Link SMS Integration

Yes — Mobile Message integrates with AIRe Link. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the AIRe Link integration

A customer joins an AIRe Link remote support call while your assistant is still handling another job. The client may need confirmation that the session has started, and the technician may need a clear record when the call ends. Without an automatic message, someone has to leave the support tool, copy a number and send an update by hand.

Through Zapier, AIRe Link events can start Mobile Message actions. Client Call Join can send an SMS confirming that remote assistance is under way, while Call Ended can send a follow-up message after the assistant and client leave the call. Assistant Call Join and Assistant Call Disjoin can also notify an internal contact when support coverage changes. The SMS can include the session context supplied by AIRe Link and a suitable mobile number. This gives customers and staff a prompt at the point where support activity changes, without claiming that Mobile Message manages the call itself.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect AIRe Link and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A client joins an AIRe Link call AIRe Link · Client Call Join
Then Text confirmation that support has started Mobile Message · Send SMS
Use this Zap
When Instant An AIRe Link support call ends AIRe Link · Call Ended
Then Text the customer a session follow-up Mobile Message · Send SMS
Use this Zap
When Instant An assistant joins the support call AIRe Link · Assistant Call Join
Then Alert the support team by SMS Mobile Message · Send SMS to List
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything AIRe Link supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • Assistant Call Disjoin — Triggers when a assistant disjoin from the call.
  • Assistant Call Join — Triggers when a assistant join to the call.
  • Call Ended — Triggers when a assistant and client disjoin from the call.
  • Client Call Disjoin — Triggers when a client disjoin from the call.
  • Client Call Join — Triggers when a client join to the call.
Actions 1
  • Create Session — Creates a Session.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

AIRe Link + SMS: common questions

Can AIRe Link text a customer when a support call starts?

Yes. Use Client Call Join as the trigger and Mobile Message Send SMS as the action. The Zap can use the client and session information available from AIRe Link to create a useful confirmation.

Can a completed AIRe Link call send a follow-up text?

Yes. Call Ended can trigger Send SMS. You can include a short thank-you, next-step instruction or support reference, as long as the required recipient details are available in the trigger data.

What is needed to connect AIRe Link to Mobile Message?

Create the workflow in Zapier with accounts for AIRe Link, Mobile Message and Zapier. There is no coding requirement. Choose an AIRe Link call event, select the Mobile Message SMS action, test it and publish the Zap.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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