SMS for University Research Centres
Send survey links, book participants into study sessions and follow up reminders so your response rate doesn't rely on email alone.
Reach participants where they actually read
Research emails get buried and phone calls go unanswered, but a text with a survey link or booking link gets opened within minutes. University research teams use Mobile Message to send survey links and check-in reminders, book and reschedule participants into study sessions, and confirm gift card or voucher payments once a session is done.
Mobile Message sends from 1.6¢ per message with no monthly fees, which matters when a study might only need a few hundred messages across its whole run. Send from your project or research centre name, manage participant replies about rescheduling or eligibility in a shared inbox, and use our REST API if you're triggering messages from Qualtrics, Calendly or your own participant database.
Survey link reminders
Send participants a direct link to their next survey or check-in, with a follow-up text if it hasn't been completed.
Session booking and rescheduling
Send a booking link for a lab session and handle reschedule requests by text instead of back-and-forth email.
Voucher and payment confirmations
Let participants know their gift card or reimbursement has been processed, or explain a delay if one comes up.
Participant consent confirmations
Confirm a participant wants to join your research participation system and capture their reply as a record.
Workshop and event invites
Invite past participants or students to a related workshop, info session or open day.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Simple enough for a research assistant to run
CSV import, scheduling and an API for your survey tools, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
What research centre texts look like
Realistic examples based on how Australian university teams contact study participants.
Hi Olivia, thanks again for taking part in the Sleep & Memory Study. Please complete your Day 2 check-in here: uws-research.au/sm2 (takes 5 minutes).
Hi Ben, we've booked you in for the Language Lab session on Tuesday 29 July at 2pm. Reply if you need to change the time.
Hi Chloe, your $30 gift card for the Visual Reasoning Study has been processed. Please allow a few days for it to arrive.
Hi Anh, please confirm you'd like to create an account with the Participant Research System for future paid studies. Reply Yes to confirm.
How it works
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Upload your participant list
Import contacts by CSV or connect Qualtrics, Calendly or your own system through our REST API. -
Personalise each message
Merge in first name, session time or survey link so every text is specific to that participant. -
Schedule reminders
Set check-in and booking reminders to go out automatically at the right point in your study timeline. -
Handle replies in one place
Rescheduling requests and questions land in a shared inbox your research team can respond to together.
Start texting your participants today
Sign up in minutes and send your first survey link or booking reminder in under five minutes.