SMS for University Research Centres

Send survey links, book participants into study sessions and follow up reminders so your response rate doesn't rely on email alone.

app.mobilemessage.com.au
Sending a bulk SMS campaign in the Mobile Message platform
UNIVERSITY RESEARCH
Hi Olivia, thanks again for taking part in the Sleep & Memory Study. Please complete your Day 2 check-in here: uws-research.au/sm2 (takes 5 minutes).
✓ Delivered just now
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Reach participants where they actually read

Research emails get buried and phone calls go unanswered, but a text with a survey link or booking link gets opened within minutes. University research teams use Mobile Message to send survey links and check-in reminders, book and reschedule participants into study sessions, and confirm gift card or voucher payments once a session is done.

Mobile Message sends at 1.6¢ per message on your first purchase with no monthly fees, which matters when a study might only need a few hundred messages across its whole run. Send from your project or research centre name, manage participant replies about rescheduling or eligibility in a shared inbox, and use our REST API if you're triggering messages from Qualtrics, Calendly or your own participant database.

SMS for Survey link reminders
Survey link reminders

Send participants a direct link to their next survey or check-in, with a follow-up text if it hasn't been completed.

SMS for Session booking and rescheduling
Session booking and rescheduling

Send a booking link for a lab session and handle reschedule requests by text instead of back-and-forth email.

SMS for Voucher and payment confirmations
Voucher and payment confirmations

Let participants know their gift card or reimbursement has been processed, or explain a delay if one comes up.

SMS for Participant consent confirmations
Participant consent confirmations

Confirm a participant wants to join your research participation system and capture their reply as a record.

SMS for Workshop and event invites
Workshop and event invites

Invite past participants or students to a related workshop, info session or open day.

Bulk SMS User
"It is very easy to use and does what I need."
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire.

100% Direct Delivery

Messages delivered directly to Australian carriers for maximum speed and reliability.

FREE Dedicated Number

Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.

Simple enough for a research assistant to run

CSV import, scheduling and an API for your survey tools, at 1.6¢ per message on your first purchase.

Import Your Contacts in Bulk
Import Your Contacts in Bulk

Easily organise your contacts by uploading spreadsheets and managing them with lists.

Personalise Your Messages
Personalise Your Messages

Send personalised messages with each customer's name and other relevant details.

Two-way SMS Messaging
Two-way SMS Messaging

Easily engage with your customers and clients through free two-way messaging.

Automatic Opt-Outs
Automatic Opt-Outs

Include an automated opt-out option to let customers easily unsubscribe from messages.

SMS Message Templates
SMS Message Templates

Create, save, and reuse text messaging templates to reduce time and streamline your communication.

Custom Sender ID
Custom Sender ID

Send your SMS from your business name or a dedicated number to boost your brand identity with customers.

Schedule Messages
Schedule Messages

Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.

Unlimited Users
Unlimited Users

Give trusted users access to your account, without having to share your login details. Everyone in your team can login.

Add Emojis to Your Messages
Add Emojis to Your Messages

Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.

Send Messages in Any Language
Send Messages in Any Language

Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.

What research centre texts look like

Realistic examples based on how Australian university teams contact study participants.

Hi Olivia, thanks again for taking part in the Sleep & Memory Study. Please complete your Day 2 check-in here: uws-research.au/sm2 (takes 5 minutes).
✓ Delivered
Hi Ben, we've booked you in for the Language Lab session on Tuesday 29 July at 2pm. Reply if you need to change the time.
✓ Delivered
Hi Chloe, your $30 gift card for the Visual Reasoning Study has been processed. Please allow a few days for it to arrive.
✓ Delivered
Hi Anh, please confirm you'd like to create an account with the Participant Research System for future paid studies. Reply Yes to confirm.
✓ Delivered
How It Works

How it works

1Upload your participant list

Import contacts by CSV or connect Qualtrics, Calendly or your own system through our REST API.

2Personalise each message

Merge in first name, session time or survey link so every text is specific to that participant.

3Schedule reminders

Set check-in and booking reminders to go out automatically at the right point in your study timeline.

4Handle replies in one place

Rescheduling requests and questions land in a shared inbox your research team can respond to together.

Start texting your participants today

Sign up in minutes and send your first survey link or booking reminder in under five minutes.