SMS for Tour Operators
Send package deal campaigns to your whole database, chase deposits before a booking expires and follow up new enquiries while the traveller is still deciding.
How tour operators use SMS
Tour deals move fast and so do the seats. When a package sale goes out, the operators who text their database beat the ones relying on email opens, and when a deposit is due, a text reminder recovers bookings that would otherwise lapse. Australian tour operators use Mobile Message to send package deal campaigns across their customer list, chase deposits and balances before a booking request expires, and follow up new enquiries by text while the traveller is still comparing options.
Mobile Message sends from 1.6¢ per message with no monthly fees or contracts, so a tour business can text its whole customer list for a fraction of what a mail-out or a phone round costs. Send under your own business name, personalise every message with a first name, and read replies to a deal or a booking reminder in one shared inbox your sales team can work from together.
Package deal campaigns
Blast your whole customer database when a new package goes on sale, whether it's an island resort special or a limited departure, each message personalised with the traveller's first name.
Deposit and balance reminders
Send a text when a booking deposit or balance is due so requests don't quietly expire, the kind of reminder that recovers bookings an email alone would miss.
New enquiry follow-up
Text a new enquiry back within minutes confirming you've received it and invite a reply, so a hot lead doesn't go cold waiting on an email response.
Weather and itinerary alerts
When a cyclone, delay or itinerary change affects a departure, reach every affected traveller at once instead of working through a phone list.
Booking confirmations
Confirm a booking, send final trip details or ask for a review afterwards, all from the same business name your customers already recognise.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Built for how tour operators sell
Personalise deal campaigns, chase deposits and manage replies in one place, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
See it in action
Example messages Australian tour operators send with Mobile Message
Hi Chris, seat sale this week only! Vanuatu 6 Nights from $779, Hamilton Island 4 Nights from $999, Cairns Reef Escape 3 Nights from $549. Prices per person, $99 deposit secures your spot. Book now: mmsg.au/deals Opt out: reply STOP
Hi Daniel, friendly reminder your Reeftrail Adventures booking request #48213 will expire if not paid by 24 JUL. Reply to this message with any questions. Reeftrail Adventures
Hi Priya, thanks for your enquiry with Southern Cross Tours. We've sent the itinerary to your email, please check your junk folder too. Reply here with any questions. Kind regards, Josh
Trip Alert: tomorrow's Whitsundays day tour is cancelled due to strong wind warnings. We'll be in touch to rebook you on the next available departure at no extra cost.
How it works
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Import your customer list
Upload past travellers and enquiries as a CSV, or add them as new leads come in, so your database is ready for the next deal or departure. -
Send a deal or a reminder
Blast a package deal to your whole list with first-name personalisation, or send a one-off deposit reminder to a single booking. -
Send now or schedule ahead
Time a campaign to go out the moment a sale starts, or schedule a reminder to land a few days before a balance is due. -
Reply from a shared inbox
Every reply, whether it's a deal enquiry or a question about a booking, lands in one shared inbox your sales team can work from together.
Start texting your customer list today
Set up a Mobile Message account in minutes, send under your business name and pay only for what you send, from 1.6¢ per message. No monthly fees, no contracts.