SMS for Taxi Operators
Confirm bookings, send driver ETA updates and keep passengers in the loop without tying up your phone lines.
Keep passengers and drivers in the loop
A booking is only useful if the passenger knows it's confirmed and knows when their driver will arrive. Taxi operators use SMS to confirm a booking the moment it's made, send an ETA as the driver gets close, and text corporate account customers a trip receipt for their records.
Mobile Message sends all of this from 1.6¢ per message, with no monthly fees or contracts, just prepaid credits. Send under your taxi company's name, let passengers reply to change or cancel a booking straight into a shared inbox, and connect your dispatch or booking system with our REST API so confirmations go out automatically.
Booking confirmations
Confirm the pickup address, time and driver details the moment a booking is made, so passengers aren't left guessing.
Driver ETA updates
Text passengers when the driver is a few minutes away, with the car and plate to look out for.
Corporate account receipts
Send a trip receipt to corporate or account customers straight after the fare, ready for their expense claims.
Off-peak and loyalty offers
Fill quiet periods with a discount for regular bookings, with a clear opt-out for anyone who'd rather not get offers.
Two-way booking changes
Let passengers reply to reschedule or cancel a booking instead of waiting on hold to your call centre.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Everything a taxi operator needs
Bulk and transactional SMS with delivery reports from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
What taxi operator texts look like
Typical patterns for booking confirmations and dispatch communication.
Hi Aaron, your taxi is booked for 7:15am pickup at 14 Bourke St. Reply CANCEL if your plans change.
Your driver is 3 minutes away. Look for a white Camry, plate 1AB2CD.
Trip receipt: $34.50 charged to Corporate Account #4471 for your City Cabs journey today. Reply for a tax invoice.
Quiet Tuesdays just got cheaper. Book any City Cabs airport transfer today for 15% off. Opt out: reply STOP
Getting started takes minutes
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Connect your dispatch system
Use our REST API to trigger booking confirmations and ETA texts automatically as jobs are assigned. -
Send under your taxi brand
Passengers see your company name, not an unknown number. -
Take replies in one inbox
Cancellations, changes and questions land in a shared inbox your dispatch team can work from. -
Track delivery
Delivery reports confirm every booking text and receipt reached the passenger.
Keep every passenger informed
Join Australian taxi operators using Mobile Message for booking confirmations and driver updates. No contracts, no monthly fees, just pay per message.