SMS for Security Companies
Alert clients the moment an alarm triggers, confirm guard shifts and keep patrol updates moving, all by text.
How security companies use SMS
An alarm activation, a missed patrol check-in or a guard who can't make a shift all need someone to know immediately, not after a missed call or an unread email. Security companies use Mobile Message to alert a client the moment an incident is logged, confirm who's covering a shift, and keep a two-way line open with guards on site.
Mobile Message sends from 1.6¢ per message with no monthly fees or contracts, so an alert reaches a client or a guard in seconds. Send under your company's name, trigger alerts straight from your monitoring or dispatch system with our REST API, and let guards and clients reply directly, with every response landing in one shared inbox your control room can work through together.
Alarm and incident alerts
Text a client the moment an alarm activates or an incident is logged, so they hear it from you first.
Guard shift and roster confirmations
Confirm who's covering a shift and ask guards to reply to lock it in, the way rosters get confirmed across a team.
Patrol check-ins and job completion
Send or receive a quick confirmation when a patrol is complete or a job is signed off.
Two-way dispatch communication
Message a guard on site directly and get a reply back into the same shared inbox your control room monitors.
Contract and inspection reminders
Remind clients about upcoming site inspections or contract renewals before they're due.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Built for a control room that never stops
Instant alerts, two-way replies and rostering messages, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
See it in action
Example messages Australian security companies send with Mobile Message
Alert from Ironbark Security: Motion detected at your Chapel Street site at 11:42pm. Patrol has been dispatched to check the premises.
Hi Josh, you're rostered for the Friday night shift at the Riverside site, 10pm to 6am. Reply YES to confirm.
Ironbark Security: Patrol of your site is complete, all clear. No issues to report.
Reminder, your quarterly site inspection with Ironbark Security is due next week. Reply to confirm a time that suits.
How it works
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Add your clients and guards
Import client and guard contacts from a spreadsheet, keeping site details organised by contact. -
Send alerts as they happen
Trigger an alert manually or through the API the moment an incident or alarm activation is logged. -
Confirm rosters by text
Send shift details and ask guards to reply to confirm, so you know coverage is locked in. -
Manage replies from one inbox
Every reply from a client or guard lands in a shared inbox your control room can work from together.
Start alerting clients and guards today
Set up a Mobile Message account in minutes, send under your company's name and pay only for what you send, from 1.6¢ per message. No monthly fees, no contracts.