SMS messaging offers an efficient way to inform customers about outages, appointment reminders, billing updates, and service upgrades. Real-time communication builds trust and keeps your clients satisfied.
With rates starting at just 2¢ per message, mobile messaging is an affordable addition to your customer support toolkit. Fast, direct, and reliable communication helps improve retention and reduces support calls.
Immediately alert customers about outages and estimated resolution times via SMS, reducing inbound support requests.
Send timely reminders for installation and service appointments to minimise cancellations and no-shows.
Notify customers when bills are due or if payments have been received, ensuring timely transactions.
Share special offers and discounts directly through SMS to promote upgrades and new plan sign-ups.
Provide quick responses to common questions and updates on support tickets via SMS, improving customer satisfaction.
Exceptional SMS pricing starting at just 2¢ per message with your first purchase.
Messages delivered directly to Australian carriers for maximum speed and reliability.
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Effective messages you can send to your customers
Dear customer, your scheduled service upgrade is confirmed for tomorrow. Please ensure someone is available between 9AM-12PM.
We’re experiencing a service outage in your area. We’re working to restore service and apologise for the inconvenience.
Your bill of $120 is due by the 15th. Pay now to avoid disruption to your internet service.
Exclusive offer: Upgrade your plan today and enjoy 50% off your first month! Call us or reply YES to learn more.
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Send personalised messages with each customer's name and other relevant details.
Easily engage with your customers and clients through free two-way messaging.
Include an automated opt-out option to let customers easily unsubscribe from messages.
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Join other satellite internet providers who are improving service and support with affordable SMS messaging. Get started now!