SMS messaging allows roadside assistance providers to keep customers informed, coordinate aid efficiently, and improve overall service satisfaction. It’s a cost-effective way to stay connected with clients during critical moments.
From confirming arrivals to sending updates on ETA, SMS helps streamline roadside support operations and enhances customer trust.
Notify customers when a technician is en route and confirm appointment details instantly.
Send real-time ETA updates to keep customers informed during roadside assistance.
Immediately alert customers of delays or issues affecting their service request.
Remind customers to clear payments after service completion via SMS.
Send quick surveys after service to gather customer feedback and improve your offerings.
Exceptional SMS pricing starting at just 2¢ per message with your first purchase.
Messages delivered directly to Australian carriers for maximum speed and reliability.
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Here are some real-world messages used in roadside assistance
Your technician is on the way and should arrive within 20 minutes. Thank you for choosing our roadside assistance service.
We’re stuck in traffic and your ETA has been updated to 35 minutes. We apologise for the delay.
Your vehicle has been safely loaded onto the tow truck. Payment is due upon completion. Thank you for your patience.
Please reply YES to confirm your roadside assistance appointment scheduled for 2:00 PM today.
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Send personalised messages with each customer's name and other relevant details.
Easily engage with your customers and clients through free two-way messaging.
Include an automated opt-out option to let customers easily unsubscribe from messages.
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Streamline your support operations, keep customers updated, and enhance your reputation with affordable SMS solutions. Get started now.