Streamline Reverse Logistics with SMS
Enhance customer communication and optimise returns management.
Improve Returns and Customer Satisfaction with SMS
SMS is a powerful tool for reverse logistics providers to communicate efficiently with customers regarding return authorisations, pickup schedules, and refunds. Fast, direct messaging helps improve customer satisfaction and reduces operational delays.
With SMS, you can automate notifications, track returns, and gather feedback easily. It’s a cost-effective way to coordinate complex returns processes and enhance your customer service experience.
Return Status Updates
Send automatic SMS updates to customers when their return has been received, inspected, or refunded, keeping them informed at every step.
Pickup Reminders
Remind customers of scheduled pickups or drop-offs with personalised messages that reduce missed appointments.
Feedback Requests
Follow up with customers after a return is completed to gather feedback and improve your services.
Confirmation Messages
Confirm receipt of goods or appointments to reassure customers and streamline operations.
Issue Resolution Notifications
Notify customers proactively about any delays or issues, providing solutions and reducing frustration.
Bulk SMS at 2¢ per SMS
Exceptional SMS pricing starting at just 2¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Sample SMS Messages for Reverse Logistics
Realistic messages to engage your customers effectively.
Your return has been received and is under inspection. We will notify you once complete. Thank you for choosing us.
Reminder: Your pickup for the return is scheduled for tomorrow at 10am. Please ensure items are ready.
Your refund has been processed today. You should see the amount in your account within 2-3 business days.
We received your returned goods and are now inspecting them. We will update you shortly.
Affordable SMS Solutions for Reverse Logistics
Efficient and reliable messaging with rates starting at just 2¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Simple Steps to Get Started
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Sign Up and Purchase Credits
Create your account and buy credits for just 2¢ each to start sending messages immediately. -
Import Your Contacts
Upload customer contact lists quickly and securely to start reaching your clients instantly. -
Create and Send Messages
Write personalised SMS templates or use automation to communicate with customers efficiently. -
Achieve Better Business Outcomes
Monitor responses and improve your reverse logistics process, boosting customer satisfaction and reducing costs.
Transform Your Reverse Logistics Communication Today
Start using SMS to simplify returns, improve reliability, and delight your customers. Get started now with affordable rates.