SMS for Pet Groomers

Cut no-shows with appointment reminders, let owners know when their dog is ready and bring them back for the next groom.

app.mobilemessage.com.au
Sending a bulk SMS campaign in the Mobile Message platform
SHEAR DELIGHT
Hi Josh, it's been 6 weeks since Rex's last groom at Shear Delight. Ready to book him back in? Reply with a day that suits.
✓ Delivered just now
Rated 4.9 out of 5
1,437 reviews
Rated 4.9 out of 5
270 reviews

How pet groomers use SMS

A missed grooming appointment leaves you with an empty chair you can't easily refill, and most dogs need a repeat groom every four to eight weeks whether or not the owner remembers to rebook. Pet groomers use SMS to confirm and remind clients about upcoming appointments, let them know the moment their dog is ready for pick-up, and nudge them to book again before it's overdue.

Mobile Message sends from your grooming salon's name, at 1.6¢ per message on your first purchase with no monthly fees or contracts, so a full week of reminders costs a few cents a client. Connect your booking software through our API or Zapier so reminders and pick-up texts go out automatically, with replies landing in one shared inbox your team can check between clients.

SMS for Appointment reminders
Appointment reminders

Remind owners the day before their booking so you're not left with an empty chair and a wasted slot.

SMS for Ready for pick-up
Ready for pick-up

Text the moment a groom is finished so owners aren't left wondering, and can collect as soon as they're free.

SMS for Rebooking reminders
Rebooking reminders

Nudge owners to book their dog's next groom around the six-week mark, before they forget or go elsewhere.

SMS for Review requests
Review requests

Send a quick text after the appointment asking for a review while the experience is still fresh.

SMS for Two-way questions
Two-way questions

Let owners reply with special instructions, like a nervous dog or a particular cut, straight into your shared inbox.

Bulk SMS User
"It is very easy to use and does what I need."
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire.

100% Direct Delivery

Messages delivered directly to Australian carriers for maximum speed and reliability.

FREE Dedicated Number

Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.

Built for busy grooming salons

Send from your salon's name, manage replies as a team and pay only for what you send, at 1.6¢ per message on your first purchase.

Import Your Contacts in Bulk
Import Your Contacts in Bulk

Easily organise your contacts by uploading spreadsheets and managing them with lists.

Personalise Your Messages
Personalise Your Messages

Send personalised messages with each customer's name and other relevant details.

Two-way SMS Messaging
Two-way SMS Messaging

Easily engage with your customers and clients through free two-way messaging.

Automatic Opt-Outs
Automatic Opt-Outs

Include an automated opt-out option to let customers easily unsubscribe from messages.

SMS Message Templates
SMS Message Templates

Create, save, and reuse text messaging templates to reduce time and streamline your communication.

Custom Sender ID
Custom Sender ID

Send your SMS from your business name or a dedicated number to boost your brand identity with customers.

Schedule Messages
Schedule Messages

Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.

Unlimited Users
Unlimited Users

Give trusted users access to your account, without having to share your login details. Everyone in your team can login.

Add Emojis to Your Messages
Add Emojis to Your Messages

Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.

Send Messages in Any Language
Send Messages in Any Language

Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.

Pet groomer SMS examples

Realistic examples modelled on how pet groomers text their clients.

Hi Karen, this is Shear Delight Grooming confirming Buddy's appointment tomorrow at 10am. Reply if you need to reschedule.
✓ Delivered
Hi Meg, Coco's had her groom and is ready for pick-up! We're open until 5pm today. Shear Delight Grooming
✓ Delivered
Hi Josh, it's been 6 weeks since Rex's last groom at Shear Delight. Ready to book him back in? Reply with a day that suits.
✓ Delivered
Thanks for bringing Luna in today! We'd love a quick review if you have a minute: sheardelight.com.au/review Opt out: reply STOP
✓ Delivered
How It Works

How it works

1Add your clients

Import your existing client list or add owners as they book, no special software needed to get started.

2Send from your salon's name

Register your grooming business as the sender so texts look like they're from you, not a random number.

3Reply from one shared inbox

Owners can reply to reschedule or ask a question, and whoever's free on your team can answer from the same inbox.

4Automate reminders

Connect your booking system through our API or Zapier so appointment and rebooking reminders send themselves.

Fewer no-shows, more repeat bookings

Send appointment reminders, pick-up texts and rebooking nudges by text, no contracts, just pay per message, 1.6¢ on your first purchase.