SMS for Pet Groomers
Cut no-shows with appointment reminders, let owners know when their dog is ready and bring them back for the next groom.
How pet groomers use SMS
A missed grooming appointment leaves you with an empty chair you can't easily refill, and most dogs need a repeat groom every four to eight weeks whether or not the owner remembers to rebook. Pet groomers use SMS to confirm and remind clients about upcoming appointments, let them know the moment their dog is ready for pick-up, and nudge them to book again before it's overdue.
Mobile Message sends from your grooming salon's name, from 1.6¢ per message with no monthly fees or contracts, so a full week of reminders costs a few cents a client. Connect your booking software through our API or Zapier so reminders and pick-up texts go out automatically, with replies landing in one shared inbox your team can check between clients.
Appointment reminders
Remind owners the day before their booking so you're not left with an empty chair and a wasted slot.
Ready for pick-up
Text the moment a groom is finished so owners aren't left wondering, and can collect as soon as they're free.
Rebooking reminders
Nudge owners to book their dog's next groom around the six-week mark, before they forget or go elsewhere.
Review requests
Send a quick text after the appointment asking for a review while the experience is still fresh.
Two-way questions
Let owners reply with special instructions, like a nervous dog or a particular cut, straight into your shared inbox.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Built for busy grooming salons
Send from your salon's name, manage replies as a team and pay only for what you send, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Pet groomer SMS examples
Realistic examples modelled on how pet groomers text their clients.
Hi Karen, this is Shear Delight Grooming confirming Buddy's appointment tomorrow at 10am. Reply if you need to reschedule.
Hi Meg, Coco's had her groom and is ready for pick-up! We're open until 5pm today. Shear Delight Grooming
Hi Josh, it's been 6 weeks since Rex's last groom at Shear Delight. Ready to book him back in? Reply with a day that suits.
Thanks for bringing Luna in today! We'd love a quick review if you have a minute: sheardelight.com.au/review Opt out: reply STOP
How it works
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Add your clients
Import your existing client list or add owners as they book, no special software needed to get started. -
Send from your salon's name
Register your grooming business as the sender so texts look like they're from you, not a random number. -
Reply from one shared inbox
Owners can reply to reschedule or ask a question, and whoever's free on your team can answer from the same inbox. -
Automate reminders
Connect your booking system through our API or Zapier so appointment and rebooking reminders send themselves.
Fewer no-shows, more repeat bookings
Send appointment reminders, pick-up texts and rebooking nudges by text, no contracts, just pay per message from 1.6¢.