SMS for Pet Boarding Services
Confirm bookings, remind owners before drop-off and let them know their pet has settled in, all by text.
How pet boarding businesses use SMS
Pet boarding runs on trust and tight timing. An owner dropping their dog off for two weeks over Christmas wants to know the booking is locked in, what to bring on the day and that their pet has settled in, and a missed call during a busy check-in period means an anxious customer and a wasted phone line. Boarding kennels and catteries use SMS to confirm reservations, remind owners about vaccination paperwork and drop-off times, and send a quick update once a pet has settled in.
Mobile Message sends from your kennel or cattery's own name, from 1.6¢ per message with no monthly fees or contracts, so a season of reminders costs a few cents a booking rather than a subscription. Text your whole customer list the moment school holiday dates open, and let replies about feeding, medication or pick-up times land in one shared inbox your team can check between rounds.
Booking confirmations
Confirm a reservation the moment it's made, with the dates and any deposit required, so owners aren't left wondering if it went through.
Drop-off reminders
Send a reminder a few days out about vaccination certificates and what to pack, then a same-day message with the drop-off window.
Peak season campaigns
Text your customer list the moment Christmas or school holiday bookings open, before your kennels or cattery fill up.
Updates during the stay
Send a quick update to reassure an owner their pet has settled in, or ask a reply-back question about feeding or medication.
Pick-up reminders
Remind owners of pick-up time and any balance owing, with the option to reply if they need to reschedule.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Built for how boarding kennels and catteries run
Send from your business name, manage replies as a team and pay only for what you send, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Pet boarding SMS examples
Realistic examples modelled on how boarding kennels and catteries text their customers.
Hi Rachel, this is Wagging Tails Boarding confirming Bella's stay from 20-27 Dec. Please bring her vaccination certificate and any medication on drop-off day.
Hi Tom, just a reminder Max is booked in for drop-off tomorrow between 8-10am. Pop his lead and bedding in with him, see you then.
School holiday bookings are open at Coastal Pet Retreat! Dates fill fast over summer so get in early. Book online: coastalpetretreat.com.au Opt out: reply STOP
Hi Steph, Coco had a great first day and is settling in well, eating fine and enjoying the yard time. See you at pick-up Friday 3pm.
How it works
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Import your customers
Upload your booking list or add owners as new reservations come in, ready to message straight away. -
Send from your business name
Register your kennel or cattery as the sender so texts arrive looking like they're from you, not a random number. -
Reply from one shared inbox
When an owner replies about feeding, medication or a pick-up change, your team sees it in one shared inbox. -
Schedule ahead
Schedule drop-off and pick-up reminders in advance, or connect your booking software through our API so confirmations send automatically.
Keep your bookings and reminders on track
Send confirmations, drop-off reminders and updates by text, no contracts, just pay per message from 1.6¢.