An optometry practice runs on appointment slots and stock waiting in a drawer for someone to come back for it. A missed eye test wastes a chair for the day, and a finished pair of glasses left uncollected for weeks is money sitting in the till instead of in a patient's hands. Australian optometrists use Mobile Message to confirm eye test bookings, text patients the second their glasses or contact lenses are ready at the front counter, and run frame and lens sale campaigns to their whole patient list when stock needs to move.
Mobile Message lets your practice text from a recognised business name, with every reply, from a reschedule request to a quick fitting question, landing in a shared inbox your front desk can manage between patients. It costs from 1.6¢ per message with no monthly fees or contracts, and you can import your patient list from a CSV or connect your practice software through the REST API so reminders and collection notices go out without extra admin.
Run seasonal offers, like an EOFY frames and lenses discount, out to your whole patient database with an opt-out included.
Confirm the time, remind patients to arrive a few minutes early and cut down on no-shows.
Let a patient know the moment their new glasses or contact lenses are ready at the front counter.
A patient can reply to change a time or ask a quick fitting question, straight into your shared inbox.
Bring patients back for their next eye test on schedule instead of relying on them to remember.

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.

Messages delivered directly to Australian carriers for maximum speed and reliability.

Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.

Easily organise your contacts by uploading spreadsheets and managing them with lists.

Send personalised messages with each customer's name and other relevant details.

Easily engage with your customers and clients through free two-way messaging.

Include an automated opt-out option to let customers easily unsubscribe from messages.

Create, save, and reuse text messaging templates to reduce time and streamline your communication.

Send your SMS from your business name or a dedicated number to boost your brand identity with customers.

Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.

Give trusted users access to your account, without having to share your login details. Everyone in your team can login.

Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.

Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Realistic examples modelled on how Australian optometry practices use Mobile Message.
Hi Karen, it's EOFY at Bayview Optical. Take 30% off frames and lenses, or get a second pair half price, for the rest of July. All private health funds accepted. Opt out: reply STOP
Hi Trevor, Bayview Optical is confirming your eye test tomorrow at 10:15am. Please arrive 5 minutes early, or reply to reschedule.
Hi Denise, your new glasses are ready to collect from Bayview Optical. We're open Mon-Fri 9am-5:30pm and Sat 9am-1pm.
Hi Grant, it's been 2 years since your last eye test at Bayview Optical. Book your check-up online at bit.ly/bayviewoptical or reply to arrange a time.
Join Australian optometrists using Mobile Message for reminders, collection notices and sale campaigns. No contracts, from 1.6¢ per message.