SMS keeps families informed between visits, improves follow-ups and reduces no-shows, all while keeping sensitive information secure.
With consent-based messaging, neonatal teams can share discharge instructions, weight checks and appointment reminders quickly and at scale.
Remind families of follow-up visits, lactation consults and growth checks to improve attendance.
Send feeding guidance, safe sleep tips and warning signs to watch for after discharge.
Share feeding cues, weight milestones and encourages parent education during early weeks.
Offer easy access to lactation consults and support sessions with simple replies.
Provide weight and growth check reminders and results to families securely.
Check-in with families 48–72 hours after discharge to address concerns promptly.
Exceptional SMS pricing starting at just 2¢ per message with your first purchase.
Messages delivered directly to Australian carriers for maximum speed and reliability.
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Realistic SMS examples you can adapt today
Reminder: Your baby’s 2-week follow-up is this Friday at 9:30am at City Neonatal Clinic. Please arrive 10 minutes early.
Discharge Care: Feeding cues, safe sleep and weight gain notes have been sent. If you have questions, reply or call the nurse line.
Lactation Support: Want a lactation consultant after discharge? Reply LACT to book a session or call us.
Wellness Check: A 72-hour post-discharge check-in is due. Reply YES to confirm a nurse call, or dial the clinic.
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Send personalised messages with each customer's name and other relevant details.
Easily engage with your customers and clients through free two-way messaging.
Include an automated opt-out option to let customers easily unsubscribe from messages.
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Enhance family engagement, reduce missed appointments, and speed up discharge planning with secure SMS.