SMS messaging allows Managed Network Service Providers to communicate quickly and effectively with clients for support, alerts, and updates. It offers a reliable way to ensure timely notifications and troubleshooting, improving customer satisfaction.
With SMS, you can deliver important network alerts, maintenance notices, and support follow-ups directly to your clients' phones, enhancing operational efficiency and client trust.
Notify clients immediately of outages, security issues, or maintenance updates to minimise downtime and inconvenience.
Send automatic SMS confirmations and reminders for scheduled support visits or maintenance appointments.
Remind clients of upcoming invoices or overdue payments to ensure timely billing.
Collect feedback after service visits or support calls via quick SMS surveys.
Allow clients to easily report issues by replying to SMS prompts, speeding up resolution times.
Exceptional SMS pricing starting at just 2¢ per message with your first purchase.
Messages delivered directly to Australian carriers for maximum speed and reliability.
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Effective communication with your clients with these sample messages:
Network alert: Scheduled maintenance will occur tonight from 11pm to 2am. No service interruption expected.
Hi John, your onsite support appointment is confirmed for tomorrow at 10am. Please reply if you need to reschedule.
Your latest invoice is ready. Pay now to avoid service disruption. Visit: https://pay.bill.com
Thank you for trusting us with your network. Please rate your support experience: [link]
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Send personalised messages with each customer's name and other relevant details.
Easily engage with your customers and clients through free two-way messaging.
Include an automated opt-out option to let customers easily unsubscribe from messages.
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Join other Managed Network Service Providers who are already benefiting from quick, reliable SMS messaging. It's simple and cost-effective.