SMS is an effective way for light rail operators to improve passenger communication, deliver real-time updates, and manage disruptions swiftly. It provides a direct line to your customers, keeping them informed and engaged.
By leveraging SMS, you can send service alerts, delay notifications, safety messages, and promotional offers quickly and reliably, all at an affordable rate of just 2¢ per message.
Notify passengers instantly about delays or cancellations to manage expectations.
Send reminders for upcoming schedules or changes to ensure passenger convenience.
Deliver urgent safety messages directly to commuters during emergencies.
Promote new routes or special offers through targeted SMS campaigns.
Gather customer feedback and improve service quality with quick surveys.
Exceptional SMS pricing starting at just 2¢ per message with your first purchase.
Messages delivered directly to Australian carriers for maximum speed and reliability.
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Real-world examples of how SMS can enhance your operations
Dear commuter, your train to Central is delayed by 10 minutes due to maintenance. We apologise for the inconvenience.
Reminder: The 8:00 AM service from North Shore to City will be operating on a modified timetable today.
Urgent: Safety alert – please avoid the platform due to track maintenance. Follow staff instructions for your safety.
Enjoy 20% off your next journey! Show this message on your next ride with your concession card.
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Send personalised messages with each customer's name and other relevant details.
Easily engage with your customers and clients through free two-way messaging.
Include an automated opt-out option to let customers easily unsubscribe from messages.
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Start using SMS to deliver essential updates, improve passenger experience, and reduce operational delays. Getting started is quick and affordable.