SMS for Law Firms
Confirm appointments, chase overdue invoices and keep clients updated with two-way texting your whole team can see.
Keep clients on track between calls and letters
Clients miss consultations, ignore emails and let invoices slide past due, and every one of those costs your firm billable time chasing them up. Australian law firms use Mobile Message to send appointment reminders clients can confirm with a reply, chase overdue invoices before they need a phone call, and send quick updates when a hearing date changes or a document needs signing.
Mobile Message sends from 1.6¢ per message with no monthly fees, so a firm sending a handful of reminders a week pays the same low rate as one sending thousands. Send from your firm's name, let clients reply into a shared inbox your reception team can manage, and connect your practice management system through our REST API to trigger reminders automatically.
Appointment reminders
Remind clients of an upcoming appointment or conference and let them reply Y to confirm, cutting down on no-shows.
Overdue invoice reminders
Chase unpaid invoices with a clear reminder of the amount owing before it needs a phone call or a formal letter.
Case status updates
Let a client know a hearing has been moved, a document is ready for their consideration, or they missed a scheduled call.
Document signing requests
Text a client when a contract or form is ready for their signature so it doesn't sit unread in an inbox.
Call-back and information requests
Ask a client to call the office or send through ID and other details you need before an appointment.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Everything a busy firm needs to keep clients informed
Two-way replies, scheduling and a shared inbox, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
What law firm texts look like
Realistic examples based on how Australian firms use SMS with clients.
Hi Rebecca, this is a reminder of your appointment with Sarah Kellet at Whitfield Legal on Thursday 24 July at 10am. Reply Y to confirm or call 07 3221 5590 to reschedule.
Hi Daniel, this is a friendly reminder that your invoice for $685.00 is now overdue. Please arrange payment at your earliest convenience or call our office with any questions. Whitfield Legal
Hi Nicole, we tried calling you today about the Frost Street matter with no luck. Could you give the office a call when you have a moment? Thanks, Whitfield Legal
Hi Tom, your contract for the Reservoir Ave settlement has been sent for electronic signing. Please sign as soon as you can so we can proceed. Whitfield Legal
How it works
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Add your clients
Import your contact list by CSV or connect your practice management system through our REST API. -
Send from your firm's name
Texts arrive from your registered business name, so clients know exactly who's messaging them. -
Schedule reminders
Set appointment and invoice reminders to send automatically ahead of time, or send updates the moment something changes. -
Manage replies together
Confirmations and questions land in a shared inbox so reception or admin staff can respond without missing a message.
Start texting your clients today
Sign up in minutes and send your first appointment reminder in less time than it takes to make a call.