Streamline IT Support with SMS
Enhance communication with your clients effortlessly
Boost Your IT Support Services with SMS
SMS messaging helps IT support companies stay connected with clients quickly and efficiently. Send updates, appointment reminders, or technical alerts directly to their mobile devices for immediate attention.
With simple integration and affordable rates starting at just 2¢ per message, you can improve customer satisfaction and streamline your service delivery.
Appointment Reminders
Notify clients of scheduled support calls or maintenance visits to reduce no-shows and ensure timely service.
Technical Alerts
Inform customers about urgent system outages or security updates promptly via SMS.
Support Ticket Updates
Keep clients informed about their support ticket progress and resolution times.
Password Reset Prompts
Send secure password reset links or verification codes instantly for faster troubleshooting.
Follow-up Feedback Requests
Gather customer feedback after support sessions to improve your service quality.
Promotional Offers
Advertise special deals or new support packages directly to your client base.
Bulk SMS at 2¢ per SMS
Exceptional SMS pricing starting at just 2¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Sample SMS Messages for IT Support
Realistic messages to engage your clients effectively
Hello, your scheduled IT support call is tomorrow at 10 AM. Please reply YES to confirm or call us if you need to reschedule.
Alert: A security update is available for your system. Please contact us to schedule a quick support session.
Your support ticket #12345 has been resolved. If you have further issues, reply to this message.
Reminder: Your system maintenance is scheduled for Friday at 2 PM. Please ensure your devices are ready.
Easy and Cost-Effective SMS Platform
Affordable messaging with rates starting at just 2¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
How To Get Started with SMS for Your IT Business
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Sign Up and Purchase Credits
Create an account and buy SMS credits for just 2¢ each to get started with reliable business messaging. -
Import Your Contacts
Upload your client contact list into the platform securely to easily send bulk or individual messages. -
Create and Send Messages
Write your SMS messages, personalise where needed, and send alerts, reminders, or updates instantly. -
Achieve Better Customer Engagement
Track delivery, responses, and improve your support experience with quick, direct communication.
Start Improving Your IT Support Communication Today
Sign up now to enjoy fast, reliable SMS messaging at just 2¢ per message and see your customer satisfaction grow.