SMS for Insurance Brokers
Follow up enquiries fast, chase overdue premiums and keep policies on track with two-way texting.
Why insurance brokers text their clients
Insurance enquiries go cold fast, and a lapsed premium can leave a client without cover. Australian insurance brokers use Mobile Message to follow up leads the same day, chase overdue premiums and cancellations before they lapse, and check in with past clients when it's time to review a policy.
Mobile Message sends from your brokerage's name from 1.6¢ per message, with no monthly fees. Clients can reply straight to a text to book a call or ask a question, and every reply lands in a shared inbox so nothing slips through before a renewal date.
Enquiry follow-up
Text a lead the moment you can't reach them by phone, so a missed call doesn't turn into a lost enquiry.
Renewal and premium reminders
Remind clients when a premium is overdue or a renewal is due, with a link or number to sort it straight away.
Cancellation and lapse warnings
Send an urgent text when a policy is close to cancellation or a direct debit has bounced, before cover lapses.
Review requests and client re-engagement
Check in with past clients for a policy review or a Google review, keeping the relationship going after the sale.
Quote and policy document notifications
Let clients know a quote, renewal or new policy has been emailed, so nothing sits unread in an inbox.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Everything a brokerage needs to text clients at scale
Lead follow-up, renewal reminders and a shared inbox from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
SMS examples for insurance brokers
Realistic examples modelled on how Australian insurance brokers actually use SMS.
Hi Rohan, we tried to give you a call about your life insurance enquiry. Let us know a good time to chat or just reply here. Anchor Insurance Brokers.
Hi Trish, your business insurance premium for Trish's Cafe is overdue. Please check your email for details or call the office on 07 3221 4455.
URGENT: Your motor policy for rego 1AB2CD is due to be cancelled for non-payment. Please call us on 02 9887 1200 before Friday to keep your cover active.
Hi Wayne, it's been a while since we set up your insurance. If you have a minute, we'd really appreciate a quick Google review. Thanks for your support, Harbour Insurance.
How insurance brokers use Mobile Message
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Import your client list
Upload contacts by CSV or connect your API, and tag clients by policy type or renewal date. -
Send from your brokerage's name
Follow-ups and reminders go out from your registered business name, so clients recognise you instantly. -
Automate renewal reminders
Schedule premium and renewal reminders ahead of each due date, so cover never lapses by accident. -
Manage replies in one inbox
Enquiries, confirmations and questions all land in a shared inbox your whole team can see.
Start texting your clients today
Join Australian insurance brokers using Mobile Message to follow up leads, chase premiums and keep policies active. No monthly fees, just pay per message from 1.6¢.