SMS is an effective way for fixed wireless providers to stay connected with customers, send updates, and manage service appointments. Its immediacy and high open rate make it an ideal communication tool.
Using SMS helps streamline support, reduce call centre loads, and improve customer satisfaction with instant alerts and proactive notifications.
Notify customers about installation times, maintenance alerts, or service status updates instantly via SMS.
Send automated reminders for service appointments and schedule changes to reduce no-shows.
Prompt customers with payment notices, overdue alerts, or upcoming billing dates to encourage timely payments.
Offer quick support responses through SMS, guiding customers with troubleshooting steps or FAQs.
Share special offers, discounts, or new packages to keep customers informed and engaged.
Inform customers immediately about network outages or maintenance schedules to manage expectations.
Exceptional SMS pricing starting at just 2¢ per message with your first purchase.
Messages delivered directly to Australian carriers for maximum speed and reliability.
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Real examples to inspire your customer communications
Hi, your installation appointment is scheduled for tomorrow at 10 AM. See you then!
Your internet service is scheduled for maintenance tonight from 12 AM to 4 AM. We apologise for any inconvenience.
Thank you for your payment of $99.99. Your account is now up to date. Reach out with any questions.
Your network outage has been resolved. We apologise for the disruption and appreciate your patience.
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Send personalised messages with each customer's name and other relevant details.
Easily engage with your customers and clients through free two-way messaging.
Include an automated opt-out option to let customers easily unsubscribe from messages.
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
With affordable SMS rates starting at just 2¢ per message, streamline your communication with your customers and team now.