SMS for Emergency Notification Services
Send bushfire, flood and safety alerts to your whole community in seconds, with delivery reports and two-way replies in one shared inbox.
How emergency notification services use SMS
When there's a fire, flood or safety incident, a phone tree takes too long and most people don't have an emergency app open. Local brigades, councils and community response groups use Mobile Message to send a fast alert to everyone in the affected area, follow up with status updates as things change, and call on volunteers the moment extra help is needed.
Mobile Message sends from 1.6¢ per message with no monthly fees or contracts, so an alert can go out to hundreds or thousands of people the moment a decision is made. Send under a registered name your community recognises, trigger alerts straight from your monitoring or dispatch system with our REST API, and let people reply to confirm they're safe, with every response landing in one shared inbox your team can work through together.
Emergency and incident alerts
Send bushfire, flood, storm or safety warnings to an entire area the moment a decision is made, reaching people who'd otherwise be last to know.
Status and all-clear updates
Follow up with updates as a situation develops and send the all-clear once it's over, so people aren't left checking several different channels.
Two-way welfare check-ins
Ask people to reply and confirm they're safe or need help, and read every response in one shared inbox instead of a flooded phone line.
Volunteer and responder callouts
Text your volunteer list to see who's available right now, the way local emergency response groups already coordinate a callout.
Delivery reporting
Delivery reports show exactly when each alert was sent and delivered, useful when you need to demonstrate a notification went out.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Built for alerting a community fast
Bulk sending, two-way replies and delivery reporting, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
See it in action
Example messages Australian emergency notification services send with Mobile Message
Fairhaven SES Alert: Flood warning issued for low-lying areas near Miller's Creek. Avoid the area and move to higher ground if instructed. Updates to follow.
Bellcrest Shire: The boil water notice for the Bellcrest township has been lifted as of 6pm today. Thank you for your patience.
Hi, it's Karen from Ridgeway Emergency Coordination. We're calling in extra volunteers for tonight's storm response. Reply YES if you're available from 7pm.
Coastal Ward Alert: All clear given for Palm Street and surrounds. Road has reopened. Thanks for staying off it while crews worked.
How it works
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Add your contacts
Import residents, staff or members from a CSV, or connect your database through the API so lists stay current automatically. -
Choose your sender name
Alerts go out from a registered name your community recognises, like your council, brigade or organisation name. -
Send or schedule the alert
Write the message once and send it to a group of 50 or 50,000, instantly or scheduled ahead of a known risk period. -
Handle replies as they come in
Responses land in a shared inbox so your team can see who's replied and follow up on anyone who needs help.
Start alerting your community today
Set up a Mobile Message account in minutes, send under your organisation's name and pay only for what you send, from 1.6¢ per message. No monthly fees, no contracts.