SMS Solutions for Electricity Retailers
Enhance customer communication and engagement effortlessly.
Transform Customer Interactions with SMS
SMS messaging is a powerful way for electricity retailers to keep customers informed, improve service, and boost satisfaction. Fast, direct, and personal communication helps build trust and loyalty.
With affordable rates starting at just 2¢ per message, you can send outage alerts, billing reminders, service updates, and more without breaking the budget.
Outage Notifications
Warn customers instantly about outages and estimated restoration times to reduce inconvenience and calls to customer support.
Billing Reminders
Send timely payment reminders to help customers stay on top of their bills and improve cash flow.
Promotion of Renewable Energy Products
Inform customers about green energy options and special offers through personalised SMS campaigns.
Service Appointment Confirmations
Confirm and remind customers about scheduled service visits to minimise no-shows and improve scheduling.
Customer Surveys
Gather quick feedback post-service to gauge satisfaction and improve your offerings.
Bulk SMS at 2¢ per SMS
Exceptional SMS pricing starting at just 2¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Sample SMS Communications
A glimpse of how you can engage your customers effectively.
Dear Customer, there is a planned outage in your area from 2 PM to 6 PM. We apologise for the inconvenience and appreciate your understanding.
Your electricity bill for March is due in 3 days. Pay now to avoid interruption. Visit your account portal for details.
Great news! Renewable energy options are now available. Switch today and reduce your carbon footprint. Contact us for more info.
Reminder: Your scheduled maintenance visit is tomorrow at 10 AM. Please ensure access to your meter.
Affordable SMS Communication for Utilities
Enjoy reliable messaging with rates starting at just 2¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
How to Get Started with SMS for Your Business
-
Sign Up and Purchase Credits
Create your account and buy SMS credits at just 2¢ each to start sending messages instantly. -
Import Your Customer Contacts
Upload your customer database securely to easily target your audience with personalised messages. -
Compose and Send Your SMS Campaigns
Write clear messages, select your contacts, and send target-specific updates or alerts with a few clicks. -
Achieve Better Customer Engagement
Monitor delivery and response rates to optimise your campaigns and enhance customer satisfaction.
Start Communicating with Customers Today
Harness the power of SMS to improve customer service, reduce costs, and keep your customers informed. Join now and see the difference.