Enhance Customer Experience with SMS
Engage clients effectively and boost satisfaction through targeted messaging.
Transform Customer Engagement with SMS
SMS offers a direct, instant channel to communicate with your clients, making it easier to gather feedback, inform, and build loyalty. It's a cost-effective tool to enhance overall customer experience.
Use SMS to streamline communication, resolve issues quickly, and keep clients updated at every stage of their journey. It's a simple way to show clients you care and listen.
Client Feedback Surveys
Send quick survey links via SMS after consultations to gather immediate feedback and improve your services.
Appointment Reminders
Remind clients of upcoming appointments to reduce no-shows and improve scheduling efficiency.
Personalised Service Updates
Notify clients about service status updates or new initiatives that may interest them.
Follow-Up Messages
Send personalised follow-ups to ensure client satisfaction and nurture ongoing relationships.
Event Invitations
Invite clients to webinars, workshops, or networking events to strengthen relationships.
Exclusive Offers
Share special offers or discounts with existing clients to encourage loyalty and repeat business.
Bulk SMS at 2¢ per SMS
Exceptional SMS pricing starting at just 2¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Sample SMS Messages for Customer Experience
Realistic examples demonstrating effective client communication
Thank you for visiting us yesterday! Please complete a quick survey to help us improve your experience: http://bit.ly/survey
Reminder: Your consultation is scheduled for tomorrow at 3 PM. Reply YES to confirm or call us if you need to reschedule.
Your report is ready for download. Click here to access your personalised insights: http://example.com/download
We appreciate your feedback! Reply with a star rating or share your thoughts to help us serve you better.
Affordable SMS Solutions for Customer Experience
Enjoy high-impact messaging with rates starting at just 2¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Getting Started with SMS for Customer Experience
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Sign Up for an Account
Create your free account with Mobile Message to access SMS services tailored for customer experience. -
Purchase Credits
Buy messaging credits at just 2¢ each to start sending targeted messages instantly. -
Import Contacts
Upload your client contact lists securely and organise segments for personalised campaigns. -
Draft and Send Messages
Write concise, relevant SMS texts or use templates to communicate effectively and efficiently. -
Achieve Better Outcomes
Track engagement and receive positive feedback as your clients enjoy more personalised interactions.
Start Improving Customer Experience Today
Get your SMS campaign up and running quickly. Affordable rates and easy setup mean you can see results fast.