Streamline Customer Support with SMS for BPO Providers
Enhance client communications and boost efficiency seamlessly.
Unlock the Power of SMS for Your BPO Services
SMS messaging allows BPO providers to deliver instant, reliable communication to their clients and their customers. It improves responsiveness, reduces call volumes, and ensures important updates are seen quickly.
By integrating SMS into your workflow, you can manage multiple client accounts efficiently while boosting customer satisfaction through quick and direct messaging.
Customer Notifications
Send appointment reminders, payment alerts, or service updates directly to customers' phones.
Two-Way Support
Enable customers to reply to messages for quick queries or status updates, reducing inbound calls.
Surveys and Feedback
Send short surveys after service interactions to gather valuable customer feedback easily.
Bulk Campaigns
Communicate promotional offers or important notices to large customer groups instantly.
Authentication & Verification
Use SMS for secure two-factor authentication during client onboarding or transaction verification.
Bulk SMS at 2¢ per SMS
Exceptional SMS pricing starting at just 2¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Sample SMS Messages for BPO Providers
Real-world examples of how SMS can engage your clients and their customers.
Dear John, your payment of $120 is due on 15th. Please log in to your account to pay online.
Hello, your appointment with ABC Clinic is scheduled for tomorrow at 3 PM. Reply YES to confirm or CANCEL to reschedule.
Thank you for your recent support call. Please rate your experience by replying with a number 1-5.
Reminder: Your service appointment is set for Monday, 9 AM. Please contact us if you need to reschedule.
Powerful SMS Features for BPOs
Affordable messaging solutions with rates starting at just 2¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
How to Get Started with Mobile Message
-
Sign Up for Our Service
Create your account easily online and choose a plan that suits your BPO needs. -
Purchase Credits
Buy SMS credits at just 2¢ each to start sending messages without any upfront costs. -
Import Your Contact Lists
Upload client or customer contacts securely through our simple interface. -
Write and Send Messages
Create personalised messages or use templates, then send them instantly to your contacts. -
Achieve Better Business Results
Enjoy increased customer engagement, reduced support calls, and higher satisfaction.
Boost Your BPO Communications Today
Start delivering faster, more reliable customer service with affordable SMS solutions. Sign up now and see the difference.