SMS for Aged Care Homes
Send schedule changes, family updates and community notices in seconds, so residents, families and staff are never left wondering.
How Aged Care Providers Use SMS
Care schedules change constantly. A shift falls through, a service gets rescheduled or a visit runs late, and aged care providers who call every family and staff member about it lose hours a week. Mobile Message customers in aged care use SMS to send same-day schedule changes, roster updates to staff and community notices to residents and families.
Mobile Message gives aged care teams a shared inbox so any staff member can send an update and see replies in one place, plus first-name personalisation for larger runs. Send from your own business name, import your resident and family contact lists, and pay from 1.6¢ per message with no monthly fees or contracts.
Same-day schedule changes
Let a resident or family know within minutes when a visit is rescheduled or a carer changes, instead of chasing them by phone.
Staff roster updates
Refresh your team on today's run or shift changes with one message instead of a dozen individual calls.
Community and facility notices
Send maintenance updates, office closures and activity reminders to residents and families at once.
Account and billing reminders
Follow up overdue fees with a clear, professional text instead of another unanswered phone call.
Enquiry follow-up
Check back in with prospective residents who enquired about a place, with an easy opt-out included.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Everything an aged care provider needs from an SMS platform
Bulk messaging, two-way replies and a shared inbox, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
What aged care providers send with Mobile Message
Realistic examples modelled on how our aged care customers use SMS, minus any actual client details.
Good morning, due to staff leave today Barbara's service has been rescheduled to 9:30am with Craig. Thanks for your understanding.
Hi team, schedules have been updated for tomorrow. Please refresh your roster and let us know if you have any concerns. Thanks, Scheduling
Hi Colin, just a reminder your account balance of $340 is now overdue. Please contact our office to arrange payment. Kind regards, Sunview Aged Care
Hi Margaret, thanks for your enquiry about a place at Fernbrook Gardens. Just checking if you're still interested, we'd love to have you visit. Opt out: reply STOP
How it works
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Import your contacts
Upload resident, family and staff contact lists, or connect with our REST API to pull details from your care management system. -
Write your message
Personalise with first names and schedule details. Send from your own business name so families recognise it straight away. -
Send to one or thousands
Message a single family about a schedule change or your whole staff roster at once, all from the same platform. -
See what landed
Delivery reports confirm every message reached its recipient, and replies land in a shared inbox your whole team can see.
Keep residents, families and staff in the loop
Join Australian aged care providers using Mobile Message for faster, clearer communication. No contracts, no monthly fees, just pay from 1.6¢ per message.