SMS for Aged Care Homes
Send schedule changes, family updates and community notices in seconds, so residents, families and staff are never left wondering.
How Aged Care Providers Use SMS
Care schedules change constantly. A shift falls through, a service gets rescheduled or a visit runs late, and aged care providers who call every family and staff member about it lose hours a week. Mobile Message customers in aged care use SMS to send same-day schedule changes, roster updates to staff and community notices to residents and families.
Mobile Message gives aged care teams a shared inbox so any staff member can send an update and see replies in one place, plus first-name personalisation for larger runs. Send from your own business name, import your resident and family contact lists, and pay at 1.6¢ per message on your first purchase with no monthly fees or contracts.
Same-day schedule changes
Let a resident or family know within minutes when a visit is rescheduled or a carer changes, instead of chasing them by phone.
Staff roster updates
Refresh your team on today's run or shift changes with one message instead of a dozen individual calls.
Community and facility notices
Send maintenance updates, office closures and activity reminders to residents and families at once.
Account and billing reminders
Follow up overdue fees with a clear, professional text instead of another unanswered phone call.
Enquiry follow-up
Check back in with prospective residents who enquired about a place, with an easy opt-out included.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Everything an aged care provider needs from an SMS platform
Bulk messaging, two-way replies and a shared inbox, at 1.6¢ per message on your first purchase.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
What aged care providers send with Mobile Message
Realistic examples modelled on how our aged care customers use SMS, minus any actual client details.
How it works
1Import your contacts
Upload resident, family and staff contact lists, or connect with our REST API to pull details from your care management system.
2Write your message
Personalise with first names and schedule details. Send from your own business name so families recognise it straight away.
3Send to one or thousands
Message a single family about a schedule change or your whole staff roster at once, all from the same platform.
4See what landed
Delivery reports confirm every message reached its recipient, and replies land in a shared inbox your whole team can see.
Keep residents, families and staff in the loop
Join Australian aged care providers using Mobile Message for faster, clearer communication. No contracts, no monthly fees, just pay at 1.6¢ per message on your first purchase.