WooCommerce SMS Integration

Yes - Mobile Message does integrate with WooCommerce!

Shoppers buying from your WordPress store expect shipping updates, order confirmations, and customer support without delays. WooCommerce tracks every order and customer interaction, yet keeping buyers informed throughout the entire purchase and delivery cycle still requires manual messaging or templates you administer yourself. With Zapier, you can send automatic SMS when an order is placed, a subscription is created, a customer is registered, or an order is updated in WooCommerce, delivering real-time confirmations and status changes that strengthen customer confidence and reduce support requests.

Text messages reach buyers instantly wherever they are, confirming purchases and notifying them of delivery milestones. Customers who receive order confirmation, shipping, and delivery SMS shop with more confidence and return more often because they always know where their purchase stands.

Automating order notifications also means your support team handles fewer "where's my order" enquiries and can focus on more valuable work. SMS creates a direct line between your store and customers, keeping them engaged from checkout through delivery and beyond.
Categories:

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

WooCommerce SMS Integration

What you can automate

Connect WooCommerce and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant An order is placed WooCommerce · Order
Then Send the customer an order confirmation Mobile Message · Send SMS
Use this Zap
When Instant A new customer is registered WooCommerce · Customer
Then Save them as a contact in Mobile Message Mobile Message · Create Contact
Use this Zap
When Instant A subscription is created WooCommerce · Subscription
Then Confirm the subscription terms by SMS Mobile Message · Send SMS
Use this Zap
When Instant An order note is added WooCommerce · Order Note
Then Notify the customer of the update Mobile Message · Send SMS
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything WooCommerce supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 11
  • Booking — Triggers when any Booking is created, updated, deleted, etc. WooCommerce Bookings must be installed and enabled.
  • Coupon — Triggers when any Coupon is created, updated, deleted, etc. Coupon functionality must be enabled.
  • Customer — Triggers when any Customer is created, updated, deleted, etc.
  • Line Item in an Order — Triggers when any Order is created, updated, deleted, etc. Creates a separate task for each line item in an Order.
  • Membership Plan — Triggers when any Membership Plan is created, updated, deleted, etc. WooCommerce Memberships must be installed and enabled.
  • Order — Triggers when any Order is created, updated, deleted, etc.
  • Order Note — Triggers when an Order Note is created or deleted.
  • Product — Triggers when any Product or Variation is created, updated, deleted, etc.
Show all 11 triggers
  • Subscription — Triggers when any Subscription is created, updated, deleted, etc. WooCommerce Subscriptions must be installed and enabled.
  • Subscription Note — Triggers when an Subscription Note is created or deleted.
  • User Membership — Triggers when any User Membership is created, updated, deleted, etc. WooCommerce Memberships must be installed and enabled.
Actions 17
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Create Coupon — Creates a new Coupon.
  • Create Customer — Creates a new Customer.
  • Create Order — Creates a new Order.
  • Create Order Note — Creates a new Order Note.
  • Create Product — Creates a new Product or Variation.
  • Create Subscription — Creates a new Subscription.
  • Create Subscription Note — Creates a new Subscription Note.
Show all 17 actions
  • Create User Membership — Creates a new User Membership.
  • Update Coupon — Updates an existing Coupon.
  • Update Customer — Updates an existing Customer.
  • Update Order — Updates an existing Order.
  • Update Product — Updates an existing Product or Variation.
  • Update Product Price — Manage the regular price or sale price of an existing Product or Variation by SKU or ID.
  • Update Product Stock Quantity — Manage the stock quantity and stock status of an existing Product or Variation by SKU or ID.
  • Update Subscription — Updates an existing Subscription.
  • Update User Membership — Updates an existing User Membership.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

WooCommerce + SMS: common questions

Can I send an SMS when a customer places an order in WooCommerce?

Yes. When an order is created, you can automatically send an SMS confirmation with the order number and details. Set up a Zap using the Order trigger and select Send SMS to text the customer.

Can I text customers about subscription updates or changes?

Yes. Use the Subscription trigger to send SMS when subscriptions are created, updated, or cancelled. Customers get instant confirmation of subscription changes and know what to expect on their next billing date.

How do I connect my WooCommerce store to Mobile Message through Zapier?

Authorise your WooCommerce and Mobile Message accounts in Zapier, select your order or customer event as the trigger, and choose Send SMS as your action. Ensure you map the customer's phone number field, and your Zap will run every time that event occurs.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!