WA Smart Business SMS Integration

Yes — Mobile Message integrates with WA Smart Business. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

WA Smart Business logo
Mobile Message

About the WA Smart Business integration

WA Smart Business is a WhatsApp automation platform powered by AI for sending and receiving messages at scale. The platform helps businesses organise contacts into groups, tag conversations, and send templated messages efficiently across WhatsApp. By connecting WA Smart Business to Mobile Message through Zapier, you can reach customers across multiple channels simultaneously, sending WhatsApp through one system and SMS through another for complete multi-channel coverage that meets customers where they are.

Businesses who need fast customer response use multiple messaging channels to maximise reach and engagement. When you add a contact to WA Smart Business or send a template, you can also trigger Mobile Message to create contact records or send SMS notifications, ensuring your customer stays engaged across both platforms. Your support and sales teams can monitor SMS replies through Mobile Message while maintaining WhatsApp conversations in WA Smart Business, creating an experience that keeps customers in the loop no matter their preferred channel.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect WA Smart Business and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new order is placed in Shopify Shopify · New Paid Order
Then Add the customer to WA Smart Business and send them an SMS confirmation Mobile Message · Send SMS
Use this Zap
When A form is submitted Google Forms · New Form Response
Then Send a WhatsApp template and follow up with an SMS Mobile Message · Send SMS
Use this Zap
When A customer texts you in response Mobile Message · Inbound SMS Received
Then Add them to WA Smart Business for future WhatsApp and SMS conversations WA Smart Business · Add New Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything WA Smart Business supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • Get Groups — Triggers when the Action Add Contact is selected. Show the list of Groups for the Contact.
  • Get Tags — Triggers when the Action Add Contact is selected. Show the list of Tags for the Contact.
  • Get Templates — Triggers when the Action Send Template is selected. Show the list of META Templates available.
Actions 2
  • Send Message Template — Send a message Template to the contact
  • Add New Contact — Add a new Contact on the WA Smart Business platform

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

WA Smart Business + SMS: common questions

Can I add contacts to Mobile Message when I add them in WA Smart Business?

Yes, when you create a new contact in WA Smart Business, Zapier can automatically create their record in Mobile Message so they are available for SMS campaigns and customer communication.

Should I send the same message on WhatsApp and SMS?

Not necessarily, you can send different content optimised for each channel. WhatsApp templates can be more visual, while SMS can be shorter and more direct. Zapier lets you tailor each message.

How do I connect my WA Smart Business account to Mobile Message?

In Zapier, select WA Smart Business as your trigger and Mobile Message as the action, then connect both accounts. Your contacts and messages will sync automatically based on the Zaps you create.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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