Upfirst SMS Integration

Yes — Mobile Message integrates with Upfirst. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Upfirst integration

Upfirst answers every call with care and logs details instantly, so your team focuses on what matters. When a call is answered or completed, you can automatically update your customers by text, confirming the conversation happened and providing next steps. Your customers get SMS confirmations without your team lifting a finger, and critical call events trigger immediate notifications to stakeholders.

The outcome is better customer experience. When someone calls in, Upfirst records the conversation and Mobile Message sends an SMS confirmation to that caller. If the call ends, your team can send a follow-up text with key takeaways, a booking link, or a thank you message. This keeps the conversation flowing across voice and SMS, so customers feel heard and informed.

By connecting these tools, you reduce the gap between speaking to someone and following up in writing. Callers get timely SMS updates that reference their conversation, building trust and keeping momentum going.

Categories:

AI Tools

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Upfirst and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A call is completed in Upfirst Upfirst · Call Completed

Then Send SMS confirmation to the caller Mobile Message · Send SMS

Use this Zap

When Instant A call finishes in Upfirst Upfirst · Call Completed

Then Create a new contact record from call details Mobile Message · Create Contact

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Upfirst supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2

Call Completed — Triggers when a call is completed so you can follow up, update records, and take any necessary post-call actions.
Call Started — Triggers when a call is answered so you can instantly log details, notify a team member, or start other workflows.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Upfirst + SMS: common questions

Can I send an SMS after a call ends in Upfirst?

Yes. When a call completes in Upfirst, Mobile Message can send an SMS to the caller with a confirmation, next steps, or a booking link. This keeps the conversation going after the voice call ends.

What if I want to create a new contact in Mobile Message from a call?

When a call completes in Upfirst, Mobile Message can automatically create a new contact record with the caller's details. This means new callers are added to your SMS database without manual entry.

How do I connect Upfirst and Mobile Message?

Set up a Zapier connection between both accounts. Pick a call event from Upfirst (such as call completed) and choose a Mobile Message action (like sending an SMS or creating a contact). Zapier will automate the workflow so SMS confirmations or contact creation happens instantly.

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