Upcall SMS Integration

Yes - Mobile Message does integrate with Upcall!

A caller may need to be contacted again after a campaign call, especially when a result includes an appointment date or a clear next step. Upcall records New Calls, New Results and New Contacts Created, while Add Contact can place a number into a campaign and call it. A Zapier workflow with Mobile Message can add SMS to those handovers.

New Results can trigger Mobile Message Send SMS to confirm that a call outcome has reached the right team. New Contacts Created can create a Mobile Message contact or add the person to a list for future texts. If a customer replies to an SMS, Mobile Message Inbound SMS Received can start an Upcall Add Contact action, giving a suitable reply a route into a calling campaign.

Upcall’s Update Contact action can also run when another app begins a Zap. The systems do not automatically share changes in both directions. Instead, each Zap has one trigger, one selected action and field mappings that you control.
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Upcall SMS Integration

What you can automate

Connect Upcall and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Upcall records a campaign result Upcall · New Results
Then Text the team with the call outcome Mobile Message · Send SMS
Use this Zap
When Upcall adds a campaign contact Upcall · New Contacts Created
Then Create the person in Mobile Message Mobile Message · Create Contact
Use this Zap
When A contact texts Mobile Message Mobile Message · Inbound SMS Received
Then Add the texter to an Upcall campaign Upcall · Add Contact
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Upcall supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • New Calls — Triggers when a new call has been made.
  • New Contacts Created — Triggers when a new contact is added to your Upcall campaign. Useful if other sources point to Upcall.
  • New Results — Triggers when new answers were collected during a call (appointment date, survey questions, lead details, etc).
Actions 2
  • Add Contact — Add a Contact to a campaign and call it.
  • Update Contact — Update an existing Contact. For example, you can update the fields (name, email, etc.) or the status (stop calling, etc.).

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Upcall + SMS: common questions

Can Upcall call results trigger a Mobile Message SMS?

Yes. New Results starts when answers are collected during an Upcall call. Pair it with Mobile Message Send SMS to notify a team member about appointment details, survey answers or lead information included in the result.

Can an SMS reply add someone to an Upcall campaign?

Mobile Message Inbound SMS Received can start an Upcall Add Contact action. This is useful when a person texts in and their number is suitable for a calling campaign. The Zap only acts on the inbound event and does not create an ongoing sync.

How do I connect Upcall campaigns to Mobile Message?

Choose an Upcall trigger or the Upcall Add Contact action in Zapier, then pair it with the appropriate Mobile Message step. You need both accounts. Zapier handles authorisation and field mapping, so the workflow can be configured without code.

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