Support teams and lead qualification specialists can combine Tiny Talk's AI chatbot with Mobile Message to keep leads moving through your pipeline. Your chatbot handles initial conversations on your website, gathering information and qualifying prospects automatically, while Mobile Message delivers SMS notifications that guide them to the next step.

When a lead's status changes, Tiny Talk can use your trained chatbot to generate a personalised message based on your conversation rules, which you then send as an SMS to keep the person informed. This works well for lead notifications, appointment reminders, or follow-up messages that feel like they come from someone familiar with the conversation history.

By combining the chatbot's intelligence with the directness of SMS, you build stronger relationships with leads and reduce the time your support team spends on manual follow-ups. Leads stay engaged throughout their experience, and your team can focus on the conversations that matter most.