Mobile Message™ Integration with TESS

TESS SMS Integration

Yes - Mobile Message does integrate with TESS!

The moment a customer texts back is often the best moment to get an AI agent working on it, before the context is lost and while whatever they said is still specific to what just happened. Waiting until someone gets around to reading the message and typing it into a separate tool means the agent ends up working from a stale summary rather than the original reply.

Connect Mobile Message to TESS through Zapier and Inbound SMS Received can hand a customer's reply straight to an agent. Execute an Agent runs a short task and returns generated content immediately, useful for a quick read on what a message needs next, while Execute Long Running Agent suits work that takes longer, such as a multi step process kicked off by that same reply. Either way the text starts the work without anyone pasting it into a chat window by hand, and the agent is already working by the time a person would have otherwise noticed the message.

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AI Tools

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect TESS and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer sends a reply by text Mobile Message · Inbound SMS Received

Then Run a TESS agent on the message TESS · Execute an Agent

Use this Zap

When A text fails to deliver Mobile Message · Delivery Status Updated

Then Start a long running TESS agent to investigate TESS · Execute Long Running Agent

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything TESS supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 2

Execute an Agent — This action executes an Agent and returns the generated content, such as chat, images, videos, or text. This action should be used for the majority of Agents, but if you encounter a timeout, you can use the ‘Execute Long Running Agent’ action instead.
Execute Long Running Agent — This action executes an Agent and returns the IDs from the Agent Execution Response. It is ideal for long-running Agents and may require the use of the ‘Agent Execute Response’ action to retrieve the generated content. While the ‘Execute Agent’ action is typically preferred, this alternative can be used if a timeout occurs during execution

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

TESS + SMS: common questions

Can a customer's SMS reply trigger an AI agent in TESS?

Yes. Connect Mobile Message to TESS through Zapier and an Inbound SMS Received event can run the Execute an Agent action, handing the reply straight to an agent that returns generated content right away.

Can a failed delivery start a longer running TESS agent automatically?

It can. A Delivery Status Updated event from Mobile Message can trigger the Execute Long Running Agent action, kicking off a TESS agent suited to a task that takes more time than a quick response.

How do I set TESS up to work with Mobile Message?

The two are joined through a Zap in Zapier, using a Mobile Message account and a TESS account. No coding is needed, you choose the trigger and the agent action once and TESS takes it from there on every matching event.

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Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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