Syncly SMS Integration

Yes — Mobile Message integrates with Syncly. Send and receive SMS from the tools you already use.

Start a Free Trial Connect Now with Zapier

✓ 50 FREE SMS credits included when you sign up

About the Syncly integration

A customer replies to a text message with a genuine complaint or a compliment, and for a moment that feedback exists only in a phone thread that nobody on the team is watching closely. Syncly is built to pull feedback like this into one place, using AI to categorise and analyse it so patterns show up instead of getting lost in a chat log that someone forgets to check until the customer has already gone quiet.

Mobile Message can hand that reply straight to Syncly through Zapier, without anyone copying the text across by hand. A customer's text in becomes a piece of feedback created in the Syncly workspace, ready to be sorted alongside everything else the team collects from other channels such as email and web forms. It turns a one-off SMS reply into data that actually gets looked at, rather than a message that sits unread once the conversation ends and everyone moves on to the next thing.

Categories:

AI Tools

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Syncly and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies with feedback by text Mobile Message · Inbound SMS Received

Then Create that feedback in Syncly's workspace Syncly · Create Feedback

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Syncly supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Create Feedback — Import feedback to Syncly workspace

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Syncly + SMS: common questions

Can a customer's text reply become feedback inside Syncly?

Yes. Using Zapier, Mobile Message's Inbound SMS Received trigger can start Syncly's Create Feedback action, so a reply gets logged and categorised in Syncly's workspace instead of staying in a text thread nobody reviews.

Will Syncly analyse feedback that comes in purely as plain text?

It will. Whatever a customer types in their reply is passed through as the feedback content, and Syncly's own AI handles the categorising and analysing once it lands in the workspace.

How do I get text replies flowing into Syncly automatically?

Set up a Zap that links your Mobile Message and Syncly accounts, with Inbound SMS Received as the trigger and Create Feedback as the action. It takes no coding and runs by itself once both accounts are connected.

Similar Integrations

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now