SOLAPI SMS Integration

Yes — Mobile Message integrates with SOLAPI. Send and receive SMS from the tools you already use.

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Mobile Message

About the SOLAPI integration

SOLAPI connects your CRM to customer communications across multiple channels, Kakao AlimTalk, RCS messages and SMS. When a contact updates their profile, a new lead arrives in your CRM, or an order changes status, SOLAPI triggers actions through its messaging and CRM tools. Pairing SOLAPI with Mobile Message means you can respond to CRM events with text messages, sending welcome SMS when a new customer record is created, confirmation texts when an existing customer updates their details, and SMS with next steps when a sales or commerce event occurs.

The approach gives you flexibility beyond pre-built templates. SOLAPI's CRM tracks every customer interaction, profile change and business milestone, while Mobile Message delivers plain-text SMS to anyone, anywhere. Together they create a coordinated communication workflow where business events trigger immediate SMS notifications.

This is especially valuable when serving customers across multiple channels. You can use SOLAPI's Kakao templates for customers who prefer in-app messaging, Kakao Brand Templates for promotional content, or RCS for richer interactions on supported networks. Mobile Message covers everyone else with straightforward SMS, all starting from the same CRM event. The result is complete coverage without redundant messaging.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect SOLAPI and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new customer record is created in your CRM SOLAPI · [CRM] New Record
Then Send them a welcome SMS Mobile Message · Send SMS
Use this Zap
When An existing customer updates their profile details SOLAPI · [CRM] Updated Record
Then Text them a confirmation of the change Mobile Message · Send SMS
Use this Zap
When Instant A purchase or commerce event is completed SOLAPI · [Commerce] New Commerce Action
Then Send an SMS confirmation with next steps Mobile Message · Send SMS
Use this Zap
When A customer replies to an SMS in Mobile Message Mobile Message · Inbound SMS Received
Then Log it as an activity for that customer in your CRM SOLAPI · [CRM] Add Record Activity
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SOLAPI supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 9
  • [Commerce] New Commerce Action — The trigger fires when a new commerce action occurs. (Example: completed payment, etc.) | 새로운 커머스 액션 발생 시 (예시: 결제 완료 등)
  • [Messaging] New Group Report — After requesting to send the message, all processing of the message group is complete. | 메시지 그룹 내 모든 메시지들의 처리가 완료되었을 때 실행됩니다.
  • [Messaging] New Message Report — The request to send a message failed or succeeded. | 메시지 발송 후 실패 또는 성공 시 실행합니다.
  • [CRM Event] New Entity Event — Triggers when a new event is tracked in a specific CRM entity. | 특정 개체에서 새로운 이벤트가 기록되면 실행합니다.
  • [CRM Event] New Record Event — Triggers when a new event is tracked for a specific CRM record. | 특정 레코드에 새로운 이벤트가 기록되면 실행합니다.
  • [CRM Event] Updated Event Summary — Triggers when event summary changes for a specific CRM record (useful for lead scoring). | 특정 레코드의 이벤트 요약이 변경되면 실행합니다 (리드 스코어링에 유용).
  • [CRM] New Record — Triggers when a new record is created in a specific CRM entity. | 특정 개체에 레코드가 생성되면 실행합니다.
  • [CRM] Updated Record — Triggers when a record is updated in a specific CRM entity. | 특정 개체에서 레코드가 수정되면 실행합니다.
Show all 9 triggers
  • [CRM] Updated Specific Record — Triggers when a specific CRM record is updated. | 특정 레코드가 수정되면 실행합니다.
Actions 15
  • [Contacts] Add Contact to Address Book — Add a new contact to your SOLAPI address book. | 솔라피 주소록에 새로운 연락처를 추가합니다.
  • [CRM Event] Get Event Summaries — Get event summaries for CRM records (total counts, values, and dates). | CRM 레코드의 이벤트 요약을 조회합니다 (총 횟수, 값, 날짜).
  • [CRM Event] Track Event — Track an event for a CRM record (e.g., page view, purchase, form submission). | CRM 레코드에 이벤트를 기록합니다 (예: 페이지 방문, 구매, 폼 제출).
  • [CRM Event] Track Events (Bulk) — Track multiple events at once for CRM records (up to 100). | CRM 레코드에 여러 이벤트를 한 번에 기록합니다 (최대 100건).
  • [CRM] Add Calendar Event — Add a calendar event (general schedule). | 캘린더에 일정을 추가합니다 (일반 일정).
  • [CRM] Add Record Activity — Add an activity to a specific CRM record. | 특정 레코드에 일정을 추가합니다.
  • [CRM] Create Record — Create a new record in a CRM entity. | 특정 개체에 레코드를 생성합니다.
  • [CRM] Update Record — Update an existing record in a CRM entity. | 특정 개체의 레코드를 수정합니다.
Show all 15 actions
  • [CRM] Update Record Property — Update a specific property value of a CRM record. | 특정 레코드의 속성 값을 수정합니다.
  • [Messaging] Send Kakao AlimTalk — Send a Kakao AlimTalk BusinessMessage. "AilmTalk Template" registration is required before sending. | 카카오 알림톡 메시지를 발송합니다. 알림톡 템플릿 사전등록이 필요합니다.
  • [Messaging] Send Kakao Brand Message (Free Type) — Send a Kakao Brand Message (Free Type). (Kakao Channel Friends Only.) | 카카오 브랜드 메시지 자유형을 발송합니다. (카카오 채널 친구에게만 발송 가능)
  • [Messaging] Send Kakao Brand Template — Send a Kakao Brand Template Message. "Brand Template Message" registration is required before sending. | 카카오 브랜드 템플릿 메시지를 발송합니다. 브랜드 템플릿 메시지 사전등록이 필요합니다.
  • [Messaging] Send RCS Template Message — Send an RCS Template Message. An approved RCS template is required before sending. | RCS 템플릿 메시지를 발송합니다. 승인된 RCS 템플릿이 필요합니다.
  • [Messaging] Send Text Message — Send a Text Message (SMS / LMS / with Image) | 일반 문자메시지를 발송합니다. (단문, 장문, 이미지 포함)
  • [Utility] Request Universal API — Use all of the APIs provided by SOLAPI

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SOLAPI + SMS: common questions

Can I send an SMS when a customer updates their profile in SOLAPI's CRM?

Yes. When a customer or CRM record is updated in SOLAPI, you can trigger Mobile Message to send an SMS. This works for new records, changed contact details, updated addresses, or any CRM field modification. You can also send SMS when sales or commerce events occur in SOLAPI.

What if a customer replies to my text message from Mobile Message?

When someone sends an SMS to you through Mobile Message (an inbound message), you can create an activity log entry in your SOLAPI CRM, capturing the interaction for that customer record. This means every text conversation gets tracked in your CRM workflow.

How do I connect SOLAPI to send text messages to my customers?

Set up a Zap in Zapier connecting SOLAPI's CRM trigger (new record, updated record, or commerce event) to Mobile Message's Send SMS action. No coding required, Zapier handles the connection between both platforms.

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Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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