SalesLens SMS Integration

Yes — Mobile Message integrates with SalesLens. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the SalesLens integration

Sales managers who use SalesLens already have a way to process conversations and review call quality scorecards. A new conversation can now start a Zap that sends a plain-text SMS through Mobile Message. This can notify a manager that a conversation is ready for review, or send a follow-up to a contact when the relevant phone details are available.

The SalesLens actions upload a conversation transcription or conversation record, so they are useful when another system provides the source material. For example, an inbound Mobile Message SMS could create a record in SalesLens only when the text and required URL or transcription fields are available. That gives your team a way to route written customer interactions into the same review process as calls.

The connection is made through Zapier and uses one event or action at a time. It is not a native sync between SalesLens and Mobile Message. Choose New Conversation for an outbound SMS workflow, or use Inbound SMS Received for a SalesLens upload, then map the data and test the result before enabling it.

Categories:

Call Tracking

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect SalesLens and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant SalesLens processes a new conversation SalesLens · New Conversation

Then Text the manager that it is ready Mobile Message · Send SMS

Use this Zap

When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received

Then Upload the SMS text to SalesLens SalesLens · Upload Conversation Transcription

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SalesLens supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

New Conversation — Triggers when a new conversation has been processed

Actions 2

Upload Conversation Record — Upload a Conversation Record by its URL
Upload Conversation Transcription — Upload a Conversation using its text transcription

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SalesLens + SMS: common questions

Can SalesLens send an SMS when a conversation is processed?

Yes. New Conversation can trigger Mobile Message's Send SMS action. This can notify a manager that processing is complete, using the conversation fields exposed by SalesLens.

Can an inbound Mobile Message text be uploaded to SalesLens?

Yes, where the inbound event supplies the text required by SalesLens. Use Inbound SMS Received with Upload Conversation Transcription and map the message content in Zapier.

How do I connect SalesLens and Mobile Message through Zapier?

You need SalesLens, Mobile Message and Zapier accounts. Select New Conversation or Inbound SMS Received, choose the action on the other side, map the available fields and test the Zap. No code is required.

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