ReputationLync SMS Integration

Yes — Mobile Message integrates with ReputationLync. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the ReputationLync integration

A new customer entering ReputationLync is a useful moment to begin a clear follow-up process. A business can use New Customer Added to send a welcome text through Mobile Message, making the first contact prompt and easy to recognise. This suits operators who want reputation work and customer communication to begin from the same customer record.

The Zap can send a short introduction, explain what happens next or invite the customer to look out for a review request. Mobile Message sends the message as plain text to the number supplied by ReputationLync. If your process needs a contact record in Mobile Message as well, the same New Customer Added trigger can instead use Create Contact. Each Zap should be designed around one immediate outcome.

The connection runs through Zapier, not as a native ReputationLync and Mobile Message integration. ReputationLync provides one trigger and one action, so the strongest use is a simple customer onboarding message or contact creation step. You can test the fields before switching the workflow on.

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Reviews

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect ReputationLync and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new customer enters ReputationLync ReputationLync · New Customer Added

Then Text the customer a welcome message Mobile Message · Send SMS

Use this Zap

When Instant A new customer enters ReputationLync ReputationLync · New Customer Added

Then Create the customer in Mobile Message Mobile Message · Create Contact

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything ReputationLync supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

New Customer Added — Triggers when a new customer is added to the reputationlync.com system.

Actions 1

Add New Customer — Add new customer.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

ReputationLync + SMS: common questions

Can ReputationLync send a welcome SMS to a new customer?

Yes. New Customer Added can trigger Mobile Message Send SMS. Map the customer’s mobile number and selected customer fields to create a short welcome or next-step message.

Can ReputationLync add customers to Mobile Message?

Yes. New Customer Added can also trigger Create Contact in Mobile Message. This creates a contact record using the information available from the ReputationLync event.

How do I set up ReputationLync SMS automation?

Create the Zap in Zapier without code. You need ReputationLync, Mobile Message and Zapier accounts. Select New Customer Added, connect the accounts, map the customer details to the chosen Mobile Message action and test the result.

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