A customer texts in asking for the contract or agreement to be sent over so they can get it signed and sent back before a deadline. Normally that means someone stopping what they're doing, digging up the right document and starting the signing process by hand, hoping nothing about it changes between the request and the send.

Openum by Lleida.net already handles that signing step, with its Start Openum Signature action sending a document out for a legally binding electronic signature. Connected to Mobile Message through Zapier, Mobile Message's Inbound SMS Received trigger can set that action off as soon as a customer texts in, so the request for a signature goes out the moment someone asks for it instead of waiting for a person to notice the message and act on it. It keeps the gap between someone asking and the document going out as short as a text message.