Quo SMS Integration

Yes — Mobile Message integrates with Quo. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Quo integration

Chasing someone for a callback because a voicemail or missed call sat unnoticed in Quo for hours is a familiar problem for any team sharing one phone line, and it usually means the customer has already moved on. Quo tracks the moment a call ends, a call summary is ready or a new message comes in, and it can create or update a contact record or send a message once you know what happened.

Through Zapier, those events can prompt Mobile Message to text the customer directly after a call ends, or alert a teammate the moment a call summary lands, while a reply to one of your texts can update the matching contact record back in Quo. That closes the gap between something happening on the phone system and a message actually reaching the person who needs to see it, without anyone digging through a call log first. A support team running one shared line stops relying on someone remembering to follow up manually.

Categories:

Phone & SMS

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Quo and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant An outgoing call ends in Quo Quo · Outgoing Call Completed

Then Text the customer a follow-up message Mobile Message · Send SMS

Use this Zap

When Instant A call summary is ready in Quo Quo · Call Summary Completed

Then Text your team the call summary alert Mobile Message · Send SMS

Use this Zap

When Instant You receive a new message in Quo Quo · Incoming Message Received

Then Add the sender as a contact in Mobile Message Mobile Message · Create Contact

Use this Zap

When A customer replies by SMS Mobile Message · Inbound SMS Received

Then Update their contact record in Quo Quo · Create or Update Contact

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Quo supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 8

Call Recording Completed — Triggers when a call recording has finished.
Call Summary Completed — Triggers when a call summary is completed.
Call Transcript Completed — Triggers when a call transcript is completed.
Incoming Call Completed — Triggers when an incoming call is completed. If the call is not picked up by you, the answeredAt field will be null. If the user leaves a voicemail, you will get the recording and a transcription on the same object.
Incoming Message Received — Triggers when you receive a message.
Outgoing Call Completed — Triggers when an outgoing call has ended.
Outgoing Message Delivered — Triggers when an outbound message was delivered to the recipients.
List Phone Numbers — Retrieve the list of phone numbers and users associated with your Quo workspace.

Actions 2

Create or Update Contact — Creates a contact or updates an existing contact.
Send a Message — Sends a new message via Quo.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Quo + SMS: common questions

Can Quo text a customer automatically after a call ends?

Yes. Quo's Outgoing Call Completed trigger can start a Zap that fires Mobile Message's Send SMS action, so a follow-up text goes out to the customer as soon as the call finishes.

Can a customer's SMS reply update their contact in Quo?

Yes. Mobile Message's Inbound SMS Received trigger can run Quo's Create or Update Contact action, so a reply by text keeps the matching contact record in Quo current without anyone editing it by hand.

How do I connect Quo and Mobile Message?

You link both accounts in Zapier, then choose a Quo trigger such as a completed call or a Mobile Message trigger such as an inbound reply, and pair it with an action on the other side. No code is required.

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