Mobile Message™ Integration with MonkeyLearn

MonkeyLearn SMS Integration

Yes - Mobile Message does integrate with MonkeyLearn!

Reading through a growing pile of customer replies and trying to work out which ones need urgent attention is the kind of task that eats a morning without anyone noticing. A short reply might be a complaint, a question, or just a thank you, and someone still has to open each one to find out which, then decide whether it needs a manager or can wait until tomorrow.

Connecting Mobile Message to MonkeyLearn through Zapier takes that first read off a person's plate. When a customer sends a reply by SMS, the Classify Text action can tag it by sentiment or topic, so complaints stand out from routine replies without anyone scanning the inbox by hand. The Extract Text action can instead pull specific details out of the same reply, such as a name or a reference number, so the useful part of the message is ready to use rather than buried in a sentence, and a team can act on the content instead of hunting for it first.

Categories:

Analytics

Connect Now with Zapier SMS Pricing Start a Free Trial

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect MonkeyLearn and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer sends a reply by SMS Mobile Message · Inbound SMS Received

Then Classify the reply by sentiment or topic MonkeyLearn · Classify Text

Use this Zap

When A customer texts back a reply Mobile Message · Inbound SMS Received

Then Extract key details from the message text MonkeyLearn · Extract Text

Use this Zap

Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything MonkeyLearn supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 3

Classify Text — Classifies a text. Eg: topic, sentiment, etc.
Extract Text — Extracts data from text and does other transformations. Eg: find keywords, clean up emails, etc.
Upload Training Data — Uploads training data to a classifier. It may or may not be tagged.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

MonkeyLearn + SMS: common questions

Can MonkeyLearn read the sentiment of a text reply I get?

Yes. Inbound SMS Received in Mobile Message can trigger MonkeyLearn's Classify Text action, tagging the reply by sentiment or topic as soon as it arrives, so complaints and questions stand out from routine responses without anyone reading each one first.

Can I pull a name or reference number out of an incoming text automatically?

Yes. The Extract Text action can process a customer's SMS reply and pull out the specific detail needed, such as a name or reference number, so the useful part of the message is ready to use straight away.

What do I need to run MonkeyLearn off my incoming texts?

You need a Mobile Message account and a MonkeyLearn account with a classifier or extraction model already set up. Zapier links the two, watching for Inbound SMS Received and passing the text across, with no coding involved on either side.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now