Infobot SMS Integration

Yes - Mobile Message does integrate with Infobot!

Integrating Infobot with Mobile Message can streamline customer support for Australian businesses. By using AI chatbots to handle initial inquiries, companies can free up their human agents for more complex issues, while Mobile Message can facilitate immediate SMS communications for confirmations or follow-ups, ensuring customers receive timely responses.

This combination is especially valuable for e-commerce businesses that require efficient order updates or notifications. The Infobot can engage with customers on their website or social media platforms, while Mobile Message instantly delivers SMS alerts about shipping details, boosting customer satisfaction and keeping them informed throughout the buying process.

For service-based industries, this integration can enhance appointment management. Infobot can manage bookings via chat, while Mobile Message sends SMS reminders to clients, reducing no-shows and improving overall service efficiency. This synergy not only optimises workflow but also maintains a strong communication line with clients, fostering trust and reliability.