Hilos SMS Integration

Yes - Mobile Message does integrate with Hilos!

Integrating Hilos with Mobile Message can enhance customer communication strategies for Australian businesses by allowing them to automate SMS notifications alongside WhatsApp interactions. This means that businesses can manage customer inquiries and updates seamlessly across both platforms, ensuring that important messages reach customers in their preferred format, whether through SMS or WhatsApp.

With the ability to connect Hilos to various CRM systems, businesses can streamline their customer engagement processes. For example, businesses can trigger SMS alerts through Mobile Message based on updates from their CRM, such as appointment reminders or order confirmations, ensuring timely communication that keeps customers informed and engaged.

This integration also provides a way to centralise customer interactions, allowing staff to manage inquiries from multiple channels in one inbox. This is particularly useful in busy environments where timely response to customer questions is crucial. By consolidating communication through Hilos and Mobile Message, Australian businesses can enhance their customer service quality and operational efficiency.