Empsing SMS Integration

Yes — Mobile Message integrates with Empsing. Send and receive SMS from the tools you already use.

Start a Free Trial Connect Now with Zapier

✓ 50 FREE SMS credits included when you sign up

About the Empsing integration

A customer sends a reply to a text message, and somewhere in the business an AI digital employee needs to know about it straight away so the conversation does not stall while a person catches up later. Empsing runs digital employees that handle work on a person's behalf, and once it is linked to Mobile Message through Zapier, an inbound reply can be handed to Empsing the moment it lands rather than waiting for someone to check the phone.

Two actions cover this. Send Notification passes the reply through to the right person's Empsing account so it shows up alongside their other tasks instead of sitting unread in a separate inbox. Engage Query sends the reply on as a query for the digital employee to act on, which suits a business that wants the AI employee itself to pick up where the text left off. Either way, the text stays a text, since Mobile Message only ever confirms that someone has replied, nothing more.

Categories:

AI Tools

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Empsing and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to a message Mobile Message · Inbound SMS Received

Then Notify the right person in Empsing Empsing · Send Notification

Use this Zap

When A customer sends a text reply Mobile Message · Inbound SMS Received

Then Send the reply on as an engage query Empsing · Engage Query

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Empsing supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 2

Engage Query — Send a engage query.
Send Notification — Sends a notification to the user's Empsing account.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Empsing + SMS: common questions

Can Empsing be notified automatically when a customer replies by text?

Yes. A Zap can send an inbound Mobile Message reply straight to Empsing's Send Notification action, so the right person's Empsing account shows the reply alongside their other tasks instead of it sitting unread in a phone.

Can a text reply be handled directly by an Empsing digital employee?

It can. The Engage Query action passes the reply on as a query for the digital employee to work through, which suits a business that wants Empsing to pick up the exchange rather than routing it to a person first.

What is needed to link Empsing to my Mobile Message texts?

An Empsing account with a digital employee set up, an active Mobile Message account, and a Zapier account to join them. Setting it up needs no coding, since the Zap only passes the inbound reply from Mobile Message across to Empsing.

Similar Integrations

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now